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Ottershaw Forecourt

Forecourt/Forecourt Interior


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You're Welcome

Trident operates a 24-hour Shell filling station from our Ottershaw branch. Like the rest of Trident, our Forecourt has a reputation for customer care that is quite unlike any other filling station that you are likely to visit.

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Services

Forecourt/Forecourt Only

  • 24-hour Shell filling station
  • Fuel grades: Petrol, VPower Petrol, and Diesel
  • Convenience shop, including:
    • Most brands of cigarettes
    • Daily and weekend newspapers
    • Selection of magazines
    • Deli2Go chilled foods, sandwiches, pasties and wraps
    • Ginsters chilled foods,pasties and wraps
    • + many useful household supplies*
  • Camelot National Lottery and Lottery Instants
  • e-Pay Mobile Phone top-up
  • Disabled toilet with baby changing facilities available 24-hr
  • Air and water
  • Account Customers (via Trident card)

If we aren't stocking something that would be useful to you, please do let Mary Spicer (our Forecourt Manager) know.

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Services NOT covered

To avoid disappointment, please note that we do not offer the following products or services:

  • We do not stock VPower Diesel - available from the Shell site opposite (open 7-11)
  • We do not stock LPG - available from the Shell site opposite (open 7-11)
  • We do not offer Cashback - but an ATM is available 24-hours at the Shell site opposite
  • We do not have a night-time hot beverages licence (see below)

We are currently not permitted to offer cashback, by our merchant agreement with Shell, but we understand that this situation may be changing, and we will update this page as/when we have more news.

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Open All Hours

At Trident we try hard to stay open all the time, for example we have two cashiers during the daytime and evening, so that cashiers do not have to close the site when they need to take a break. Trident has invested in Driver-Controlled-Delivery technology, meaning that the tanker deliveries can be made during the night, when our forecourt is quietest. Better still, even when we are having a tanker delivery, the tanker driver can conduct the delivery himself, so that we do not have to close the site. Trident has invested in state-of-the-art tills, to ensure that shift-changes may be carried out near-instantaneously, so that customers are inconvenienced for the minimum time.

Despite these best endeavours, there are times when we will have to close, and we are fortunate to have another Shell site opposite.

Please do also remember that we are trading within a very residential area; so please do respect our neighbours and be as quiet as possible when visiting Trident. For example, please turn off your radio, and refrain from shouting across the forecourt, or sounding your horn (except in an emergency).

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Mobile Phones and Forecourts

If you are a regular mobile phone user, then you will probably be aware that forecourts do not permit the use of mobile phones when filling up with fuel. The reasons for this are widely misunderstood, but primarily this is because forecourts are dangerous places with pedestrians in close proximity with moving vehicles. Add to this the mix of flammable fuels and you have potential danger. For these reasons it really is best to concentrate on your personal safety when on a forecourt, and park safely to make a mobile phone call. If you are asked to switch off your mobile phone by our staff, then please do so. Thank you.

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Fuel Pricing

Pumpprice

We do understand that the price of fuel can be a contentious issue. In theory it is the retailer that sets the final pump price but, as the graph opposite shows, the retailers' ability to impact on the final selling price is tiny and few retailers do more than follow the cost of the product plus the standard margin.

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Night-time Hot Beverages Licence

The British government has introduced legislation to require retailers to purchase a licence to sell hot beverages during the night. We understand that this is to protect local residents. We do not believe that forecourt customers drinking coffee represents a significant public nuisance and certainly no greater nuisance than soft drinks, which we are permitted to sell. Furthermore, we believe that the government has been irresponsible in preventing night-time drivers from purchasing coffee.

If you feel strongly about this please do consider writing to your MP.

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Meet the Team

  • People/Trident Staff Mary Spicer
    Forecourt Manager: Mary Spicer

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