Motor Industry Code of Practice
Don't Risk a Rip-Off
The Motor Industry Code of Practice for Service and Repair is an assurance of quality.
As an authorised subscriber Trident Garages has committed to an open, fair and responsible way of doing business.
Don't risk a rip-off , look for the logo !
What is the Code?
The Code is voluntary - any garage can sign up to it, providing they meet its requirements.
As an authorised subscriber Trident Garages comply with the requirements of the Code on a daily basis, which includes providing you with the information you need to make informed decisions about work that needs to be carried out to your vehicle, what it will cost, and how long it will take.
By subscribing to the Code, and displaying the logo, Trident declare our promise to operate as a responsible, accountable business.
It is a mark of assurance for you – if you see the logo, you know the garage in question has committed to certain standards. Every garage signed up to the Code has signed up to a better way of working.
Our Aim
By subscribing to the Code Trident has committed to:
- honest and fair services
- open and transparent pricing
- completing work as agreed
- invoices that match quoted prices
- competent and conscientious staff
- a straightforward complaints procedure
The Code itself provides you with:
- a free consumer advice line
- free conciliation and low cost independent arbitration
- more rights than required by law
The Code sets out and defines the promise made by Trident regarding:
- Advertising
- The booking process
- Carrying out the work
- Billing
- Staff
- Complaints handling
- Dispute resolution and disciplinary action
Look for the logo
Wherever you see the logo, you know you’re in safe hands.
It is a mark of assurance for you and highlights the fact that Trident has committed to certain industry standards and a better way of working.
It is also an easy way for you to identify that Trident is committed to operating as a responsible business, and will provide you with open, fair and honest services.
Further information
For further details about the Motor Industry Code of Practice please contact Weybridge Service on 01932 858811.
You can also visit the Motor Industry Code of Practice website at: http://service.motorindustrycodes.co.uk