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Ottershaw Service Customer Questionnaire

This questionnaire is for recent Service customers only, please provide other feedback via the Contact Us page.

Please enter your registration number and press Lookup:

Registration number*

If we have seen your car in the last 60-days, then the following details should be completed for you automatically, otherwise please enter them manually:

Vehicle description*
WIP number*
WIP date*

To protect your privacy, the following details are not stored on our webserver and must be entered manually:

Your name*
Email address*
Confirm email address*

Scoring advice: 0 - Not applicable, 1 - Strongly disagree, 2 - Slightly disagree, 3 - Slightly agree, 4 - Strongly agree

It was easy to make my appointment 0 1 2 3 4
It was easy to park my car 0 1 2 3 4
I was greeted in a pleasant manner 0 1 2 3 4
I was dealt with in a friendly and professional manner 0 1 2 3 4
The service staff were able to answer all my questions 0 1 2 3 4
My car was repaired first time to my satisfaction 0 1 2 3 4
My car was returned in a clean and presentable state 0 1 2 3 4
I received a thorough explanation of the work carried out 0 1 2 3 4
I would use Trident Service again 0 1 2 3 4
I would recommend Trident Service to family and friends 0 1 2 3 4
How can we improve our service / other comments
* Required fields

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Results

Customer Questionnaires

N.B. This graph has been dynamically generated and includes 1 records.

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