Honda scores top points in 2008 Customer Satisfaction Survey
Honda has again scored top points in the 2008 What Car?/JD Power Customer Satisfaction Survey.
This year's survey asked 16,301 car owners for their verdicts on the service they got from their dealers. The five-star result was a unanimous seal of approval, with all those surveyed giving the thumbs-up, whether they had a Jazz supermini or a CR-V 4x4.
The overall star rating comprises ratings in five categories: Service Initiation, Service Adviser, Dealer Facilities, Picking Up and Service Quality.