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Aug 29, 2018

Trident is a family business established in 1963. Our desire is to provide nothing less than outstanding customer service.

If we have failed to delight you, then please accept our sincerest apologies and we would love to have a chance to put that right. To that end please Contact Us, or call 01932 874411 and ask to speak to either our Customer Champion, Dealer Principal or myself.

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If you would prefer to add a review outside of Google and Facebook, then you can either wait until we send you a post-service survey, or simply Contact Us with your rating and any comments.

Thank you.

Managing Director, Richard Roberts




Richard Roberts
Managing Director

Reviews

Oct 14, 2017

Please view our recent Google and Facebook reviews below:

Workshop survey reviews

Aug 29, 2018

Please read below feedback provided by our customers in their workshop surveys. Please note that their names have been redacted to maintain their privacy.

Mr B------r 5

Oct 23, 2018

The service was done quickly and efficiently. A good experience all round.

Ms D------e 5

Oct 20, 2018

Thank you to the team

Mr P------s 5

Oct 19, 2018

Whenever I have a conversation with someone about cars and of course they ask me what I drive. They just ask why? I tell them that the Honda Jazz is about the most reliable car on the road. I follow that up by telling them that Trident Honda after sales service is incredibe. They actually car about the car and the customer. Been with you guys for quite a while now. I wont be going anyhere else in a hurry. The whole team at trident is pretty much faultless. Lots of talk at the F1 Grand Prix about Honda engines..that's cos you guys know what your doing. We done and thanks for looking after my Honda and Me.

Ms G------n 5

Oct 19, 2018

Very helpful phone calls and explanation

Mrs A------d 5

Oct 18, 2018

Always very helpful.

Mr M------p 5

Oct 17, 2018

Waiting facilities are good.

Mr C------n 5

Oct 16, 2018

The receptionist was very knowledgeable about the repair needed and explained all I needed to know. The workshop rang me to keep me informed and my courtesy car was fantastic. What better service could you give? A happy customer who would not hesitate to recommend trident at Ottershaw.

Mr C------r 5

Oct 15, 2018

As usual, the treatment we received from Honda was excellent. My car was only in for an MOT but I was given a lift back from home to pick up which had not been requested in advance. As a bonus my car had been given a really wonderful clean, inside and ou. I realise that happens when you have a yearly service but not an MOT. 10/10

Mr M------n 5

Oct 12, 2018

Great, as usual, many thanks

Mr B------n 5

Oct 11, 2018

As a long standing customer I have never been less than totally satisfied with every aspect of all services. The fact that I have been a customer for more than fifteen years speaks for itself!.

Mrs S------s 5

Oct 9, 2018

It is always a pleasant experience to visit the showroom. Everyone is always welcoming.especially Mr Barnet ,who sold me the car originally. Trust is always good.

Mrs B------e 5

Oct 8, 2018

Excellent all round service as always.

Mr C------r 5

Oct 6, 2018

Same excellent service as always.

Miss B------y 5

Oct 4, 2018

Great collection/drop off service. Thank you

Mr J------n 5

Oct 4, 2018

Good work Trident.

Mr P------n 5

Oct 3, 2018

Good job

Mr W------t 5

Oct 3, 2018

A big thank you to Chris Monk for all his help in dealing with Honda.

Mr P------s 5

Oct 2, 2018

Professional and good value as always.

Mr I------e 5

Oct 1, 2018

Very Happy

Mrs G------d 5

Sep 28, 2018

Prompt and friendly service, as per usual. Thank you for being there.......

Mrs H------s 5

Sep 28, 2018

10 out of 10 you went the extra mile!

Ms T------r 5

Sep 28, 2018

As always excellent

Miss K------s 5

Sep 27, 2018

Very helpful Trident professional on reception when I was collecting my car from its service and MOT. Was able to talk about budgeting for future services and also best car option when I will be retiring possibly next year.

Mr V------n 5

Sep 27, 2018

This was a repair to my CRV following a no fault crash from a third party. Chris Monk couldn't have been more helpful in giving initial advice in dealing with the insurance and car hire companies. Chris managed the whole process of the repair to my satisfaction with timing to fit in with my holiday plans, keeping me informed throughout on progress. Even when there was a minor hiccup at the end, he couldn't have been more helpful to get it resolved. The best part of the process was having a single point of contact to deal with, who obviously knows his stuff which was reassuring when you've experienced an accident.

Mr M------h 5

Sep 26, 2018

Thank you again for your care and service

Mr S------o 5

Sep 26, 2018

Professionalism at Trident Honda is on top level. Their service is amazing and will definitely recommend to buy new or used/approved car there. Everyone is really friendly and they actually listen to customers.

Mr B------l 5

Sep 25, 2018

Great service full backup service

Mrs G------r 5

Sep 22, 2018

Very happy with the service and friendliness of all staff.

Mr R------l 5

Sep 21, 2018

Was really pleased with how my 'air bag' warning light was dealt with. From dropping of my car to picking up the car the following day could not have been easier. My only issue was with the traffic which is outside of your control but on the whole it's 5 stars from me

Ms I------a 5

Sep 21, 2018

Many thanks for your hard work which is always well done!

Mrs R------r 5

Sep 20, 2018

Excellent

Ms H------n 5

Sep 18, 2018

A reliable and friendly service; thank you.

Dr N------n 5

Sep 14, 2018

Everything went smoothly from booking in the service to the collection and return of the car. As always surprised at the overall cost.

Mrs F------d 5

Sep 13, 2018

Good service as always. Thank you for looking after me so well

Mr L------y 5

Sep 12, 2018

Trident/Honda service,and dealings always good. Thank you

Mr P------n 5

Sep 12, 2018

Having been a customer of Trident Ottershaw for many years, with a short break when we went over to Skoda, I can't tell you how pleased I am that I bought my Honda HRV from you. Other customers waiting with me had similar views, you are doing it right.

Mr S------d 5

Sep 11, 2018

Quick efficient service,the lady who dealt with me was friendly, and efficient.A good experience (again).Regards.

Mrs A------r 5

Sep 11, 2018

The car was collected from my home and delivered back after the service. This was as usual done in a very professional manner by your excellent staff. Your reception staff also give excellent on the telephone. Cannot fault any of it.

Mr C------k 5

Sep 10, 2018

No problem what so ever

Mr H------l 5

Sep 10, 2018

I have bought several cars from Trident over the years and have always been impressed by their high standard of work and professionalism. The front desk staff are always cheerful, polite and respectful, particularly Alex, who has looked after me sp well for many years. Finally, the recent showroom alterations are a great improvement - so light and modern.

Mrs B------k 5

Sep 10, 2018

An excellent service as always. Polite, friendly and helpful.

Mr N------s 5

Sep 6, 2018

Excellent service at short notice

Mr G------r 5

Sep 5, 2018

In my opinion if every company across the whole spectrum were as easy to deal with as Trident Honda the world would be a much nicer and easier place to live in. 1st Class well done keep up the good work and Thank You

Mr H------g 5

Sep 5, 2018

This is the best garage I have ever dealt with.

Anonymous 5

Aug 31, 2018

This is the 4th car I've bought through Trident Ottershaw and I have returned each time as I know it will be an excellent experience. I have been driving Honda cars for more than 10 years and love the cars. The transaction is smooth, service is excellent and guidance on the finance options allow me to make postivie decisions. I feel confirdent that they offer a great customer service.

Mr B------y 5

Aug 31, 2018

Excellent service from your team, very friendly and helpful. Very pleased with my courtesy car. I received a call from your technicial detailing work needed with a full explanation. Pleasant waiting area with coffee and biscuits. Easy to get to from the M25. Will definitely recomment your garage and use you in the future. Well done and thank you.

Mr B------n 5

Aug 31, 2018

Excellent service as usual.

Mr W------n 5

Aug 31, 2018

Great work!

Mrs G------l 5

Aug 31, 2018

Never disappointed and always pleasantly surprised by the first class service that Trident persistently offer.

Mrs S------y 5

Aug 31, 2018

The staff have gone that extra mile for me, which was much appreciated.

Mrs F------s 5

Aug 29, 2018

From first making my appointment for my service and MOT until completion and return of my car to my home I had excellent service. I have had excellent service from Trident Honda Chertsey since I purchased the car at beginning of this year.

Mrs B------e 5

Aug 28, 2018

Cannot fault your staff. After three jazzz cars I am amaze to say you should be proud of all your staff this is of course my personal opinion.

Mr T------n 5

Aug 24, 2018

Could tell as soon as I drove a few miles down the road that it had been serviced

Mr W------l 5

Aug 24, 2018

Excellent experience and am pleased I will be using this garage again.

Mrs V------l 5

Aug 24, 2018

Professional as always with the personal touch. Wouldnt go anywhere else

Mrs M------r 5

Aug 23, 2018

As always, the whole experience was a joy. Pleasant and professional people who listen and who you feel you can trust.

Mrs O------e 5

Aug 22, 2018

Thank you for helping me with my car.

Mrs T------n 5

Aug 22, 2018

Very impressed with how you kept me informed and endeavoured to keep costs down - much appreciated! Thank you.

Mr F------o 5

Aug 20, 2018

i am very happy and pleased with the service i received

Mr F------s 5

Aug 20, 2018

All went very well.

Mr G------n 5

Aug 17, 2018

James Lewis Service Adviser, did an excellent job from star to finish, as did the technician Matthew Poole, thank you.

Mr H------n 5

Aug 17, 2018

Always happy with service

Mr P------e 5

Aug 17, 2018

A pleasant experience, as always

Mrs B------y 5

Aug 17, 2018

Thanks for all the help. Brilliant work.

Mrs K------n 5

Aug 17, 2018

I was very happy with the service and the condition of the car returned.

Mrs M------e 5

Aug 16, 2018

All staff are always friendly, courteous, helpful and professional which is very important to me and would certainly be a key consideration for me when choosing my next car.

Mr M------e 5

Aug 15, 2018

Great service as usual. Have been wiith the Ottershaw branch since 1997 and have always found you helpful and efficient. Nice to see the familiar faces and in particular, Sean.

Mrs H------s 5

Aug 15, 2018

Very good service, it was collected and delivered back to me. The car had been valeted as well.

Miss R------s 5

Aug 14, 2018

Excellent customer service

Mrs F------n 5

Aug 14, 2018

Always welcoming. Feel free to wander around all the cars on display without being put on. I always arrive with my little terrier who is not the politest of dogs but i have always been accepted as a double act. I am enjoying my current car very much knowing it is being well looked after. I also know in the future where my next will be from. A huge thankyou to you all, as a widow I feel very comfortable in the whole environment of the garage. To me that means a huge amount.

Mrs K------g 5

Aug 10, 2018

I wouldnt go anywhere else. Always very happy.

Mr G------r 5

Aug 9, 2018

I Always receive first class service at this garage

Miss C------r 5

Aug 7, 2018

Overall an excellent experience.

Mrs M------s 5

Aug 6, 2018

Very pleased, thank you.

Mr S------h 5

Aug 2, 2018

Excellent all round. Thank you

Mr N------k 5

Aug 1, 2018

Could not be happier with the service and attention I received

Miss R------n 5

Jul 31, 2018

All those I spoke to on the day of the service, including the gentlemen who took me home and collected me were very pleasant. It suggests that Trident is a good place to work and therefore a well-run business.

Mrs B------n 5

Jul 30, 2018

Have used Trident Honda for over 10 years and have always found servicing and sales department excellent. Waiting area with newspapers, hot drinks etc. Very good. Cleanliness of toilets second to none.

Mr A------h 5

Jul 26, 2018

Excellent service as always

Mr H------n 5

Jul 25, 2018

As usual Trident Honda were fantastic.

Mr M------e 5

Jul 24, 2018

Keep up the good work, thank you.

Mrs L------d 5

Jul 24, 2018

10/10 picked up and dropped back and kept up to date from the team thanks

Mr C------r 5

Jul 23, 2018

professional throughout well done everybody

Mrs A------b 5

Jul 23, 2018

Big thanks to the driver who drove me back and forth. Excellent guy. Lovely manners and very friendly. His name was Derick.

Mrs H------e 5

Jul 23, 2018

Courteous and friendly staff

Mrs R------n 5

Jul 20, 2018

Superb service.

Mr M------r 5

Jul 19, 2018

We've had our cars 10 years now and bought through you. They're still reliable, including the Civic hybrid. So still very satisfied with our overall help from yourselves; also with the premium wash clean where the 2 friendly gentlemen were pleased to get our thanks direct for doing a good job.

Mr F------d 5

Jul 18, 2018

I am always treated with respect and get on well with the Team

Mr G------e 5

Jul 16, 2018

One of the main reasons I keep my Honda is the excellent standard of service I get at Trident. I met friends after the Trident visit and compared notes; all who had been to Trident highly recommended it to those who hadn't, each one of whom had horror stories from dealings with other brands' main dealers. Well done Trident team!

Mrs D------t 5

Jul 13, 2018

Excellent all round

Mrs J------s 5

Jul 11, 2018

Excellent service from start to finish which is why I have used your garage for so many years. Very reasonably priced and very professional staff. Thank you

Mr F------s 5

Jul 10, 2018

Good communication re pick up of car for service

Mr G------s 5

Jul 10, 2018

Thanks for driving me home AND delivering car to my house. Too many surprises in one day!

Mrs P------s 5

Jul 10, 2018

I really appreciate the service that I have In Trident. I trust them and feel very reassured that my car is in good hands, and that the work will be done efficient and reliable. That they know what is needed. Its far away from me but I think its worth the trip. I have tried other Hondas garages but dont feel the same confidence. Thanks to James and Mick .

Mrs B------y 5

Jul 9, 2018

Always very helpful and friendly

Mrs S------y 5

Jul 9, 2018

Always welcoming and efficient. All comments treated seriously and never made to look trivial. Thank you, one and all.

Mr B------r 5

Jul 6, 2018

The complete experience including returning myself home and collecting me on completion of the work was perfect. Well done service team and Bill the driver.

Mr T------n 5

Jul 6, 2018

As always great service

Mrs B------s 5

Jul 6, 2018

Having been with Trident over many years, this experience was what I expect, very high standard as usual! Thank you.

Mr H------m 5

Jul 2, 2018

I asked for some work to be carried out on the tracking the fitter rang me explained the situation and advised me to take other action with a specialist dealer , this impressed me as lots of garages would have just done the job to get more money . I cannot praise his garage enough. Thank you

Mr M------n 5

Jun 28, 2018

Great!

Mr C------e 5

Jun 27, 2018

Excellent

Mrs D------a 5

Jun 26, 2018

Always efficient, helpful and you can always get through on the telephone, staff polite and human . Thank you

Mrs A------n 5

Jun 25, 2018

Very friendly experience

Mr D------e 5

Jun 22, 2018

The service team and reception team are all excellent ! James and Shaun excellent. Courtesy drive very friendly and chatty.

Mr J------n 5

Jun 22, 2018

I was treated with courtesy and professionalism from booking the vehicle in to having the work done explained to me on completion. As a disabled pensioner, it was a tremendous boon to have the vehicle collected from my home on the morning of the booked service and having it returned later the same day. It just doesn't get better than that. Lastly, while we all complain at the cost of most things these days, I have to commend Trident for their restraint when it comes to setting prices. Their fee scale is both sensible and affordable. Would I recommend Trident? Absolutely!

Mr M------n 5

Jun 19, 2018

Great as usual. Many thanks

Mr P------e 5

Jun 19, 2018

As always excellent service from helpful friendly staff

Mr T------e 5

Jun 18, 2018

Very satisfied with initial service enquiry and this was effected through reception, service desk, transport arrangements, service information form and with advice with the findings. Also with the vac & shampoo/wash finish.

Mrs M------e 5

Jun 18, 2018

Excellent service throughout

Ms L------d 5

Jun 18, 2018

Excellent customer service upon arrival. Very friendly and helpful staff. Updated about the works required on my vehicle for my approval prior to undertaking them. Would recommend.

Mr E------s 5

Jun 15, 2018

Mick in Service Dept. called me and explained the required repairs clearly and sympathetically. Well done all and the coffee was good too.

Mr S------e 5

Jun 15, 2018

First class service as usual.

Mrs W------s 5

Jun 13, 2018

Very good experience as always - thank you!

Miss W------s 5

Jun 12, 2018

Thank you for the usual great service!

Mrs J------n 5

Jun 12, 2018

I always have received great service from the team, thank you

Mrs M------k 5

Jun 12, 2018

I wasnt booked in for work on my car. I had a noise which needed investigation and correction. This was dealt with plus a couple of other things which were noticed. As always Im very happy with my experience and will continue to use your services as long as I have the car. Thank you.

Mr M------t 5

Jun 11, 2018

Alex was very helpful as usual

Mrs C------y 5

Jun 11, 2018

Professional and friendly service as always.

Mrs E------s 5

Jun 11, 2018

The fact that you drop me back home after I have brought the car in for Service and then collect me again to go get my car back is wonderful and makes a sometimes complicated experience totally simple and straight forward. I rave about this to my friends, who dod not have the same service.

RCDT 5

Jun 11, 2018

Thank you very much for your reminder. I very much regret that I now no longer have my Honda Jazz. In August last year I crashed my car. The air bags worked perfectly well. As a result the car was written off and I have decided to give up driving altogether. Our family have been customers of yours for a very long wim and it is very sad that it has come to this. I will continue to promote your business as much as I can. You are not one of these impersonal large dealerships - you still maintain close personal relationships which has been very appreciated over the years. I wish you all the best in the future.

Mr G------s 5

Jun 8, 2018

Purchased car from Trident (Paul) and very happy with service/help over the years

Mrs D------e 5

Jun 8, 2018

The usual very efficient service. Thank you.

Mrs S------t 5

Jun 8, 2018

What ever the problem or service your staff always make it an easy process.

Ms L------e 5

Jun 7, 2018

Pick up car from my home very helpful

Mr P------r 5

Jun 5, 2018

As always very polite and on time, very satisfied with whole team .

Miss R------i 5

Jun 1, 2018

Very friendly and courteous staff as always! Best and most trusted Honda garage I've used.

Mr L------n 5

Jun 1, 2018

Great service as usual

Mrs H------s 5

Jun 1, 2018

Really appreciate being dropped back home after dropping car off and picked up to collect car at end of service/MOT. Great customer service.

Mr T------e 5

May 31, 2018

Excellent in every way, as usual for Trident.

Mr B------e 5

May 30, 2018

First class service for a booked while I waited m.o.t.

Mr J------n 5

May 30, 2018

All seems to be very satisfactory.

Mrs P------e 5

May 26, 2018

Great team

Mr H------n 5

May 25, 2018

Excellent service as always

Mr L------t 5

May 25, 2018

Very professional and friendly service at a great price. Thank you.

Mrs B------e 5

May 25, 2018

You cannot get any better my personal opinion.

Mrs H------m 5

May 25, 2018

Good..thank you

Mrs M------n 5

May 23, 2018

Great service - as always ! thank you

Mrs W------n 5

May 22, 2018

Excellent and courteous service as always

Mr B------n 5

May 21, 2018

It was only a minor repair this time but more than happy with the outcome

Mr S------g 5

May 21, 2018

The car warning light came on while i was out driving i called in for advice, 2 hours later i drove home with a repaired car. Excellent service . Many thanks.

Mrs L------t 5

May 21, 2018

A pleasure as always to use Trident Honda. Caring attitude of counter staff, Mick servicing and driver Bill. Thankyou.

Mr B------d 5

May 17, 2018

As usual, my sincere thanks to all the team at Trident Honda.

Mr G------n 5

May 16, 2018

Very happy with the Service and cleanliness of the car returned. thanks,

Mrs H------r 5

May 16, 2018

I have recommended you successfully.

Mrs R------e 5

May 16, 2018

Excellent service all round. Many thanks.

Mrs R------r 5

May 15, 2018

Excellent service as usual! My car was collected and returned to me in pristine order - the young lady who rang to explain the invoice was clear and friendly. I am delighted with everything about Trident Honda!

Mr G------b 5

May 14, 2018

The service was very good as usual! Thanks

Mr C------d 5

May 11, 2018

Your contact with us by phone was very helpful

Mrs T------n 5

May 11, 2018

My car was collected from my house and returned same day. Excellent service.

Dr H------n 5

May 10, 2018

I am very happy with the Honda experience

Mrs S------h 5

May 10, 2018

Have been a customer for 4/5 years extremely satisfied with all the help and support I have had and continue to have - Thank you so much

Mrs L------y 5

May 9, 2018

Excellent as always.

Mr H------l 5

May 3, 2018

excellent service, well done!

Mr C------r 5

May 1, 2018

Always friendly staff, reasonable prices and great service at Ottershaw. 10 out of 10 for my very expensive repairs!

Mr H------t 5

May 1, 2018

Perfect

Mrs R------n 5

Apr 30, 2018

Very quick and efficient service as always.

Mr B------t 5

Apr 27, 2018

Always excellent service

Mrs E------n 5

Apr 26, 2018

Honda Trident offer an excellent service

Mrs B------s 5

Apr 20, 2018

The whole process was efficient, the staff courteous and friendly. They arrived to pick up my car for service and MoT. They rang the day before to confirm they were coming and that they would ring just before arrival, which they did. I received a phone call to explain a problem with one tyre and asked if I wanted repair done, giving cost. All was done and I received a phone call to say all was ready and to collect payment. The car was delivered back to my house before the deadline I had specified. Well done all at Trident!

Mrs D------s 5

Apr 20, 2018

Everything was excellent, thank you, including the coffee/biscuits. It was all five star, and I do and have recommended you.

Mr T------s 5

Apr 17, 2018

very good and pleasant service, would recommended them

Mrs J------n 5

Apr 17, 2018

Always a pleasure to deal with Trident and I dont feel ripped off.

Mrs M------h 5

Apr 17, 2018

Very good service as always. My car was picked up for service and MOT and returned as times stated. Phoned to let me know they were on their way both times. Car had a valet so was nice and clean inside and out. Very pleasant driver.

Mr B------s 5

Apr 16, 2018

the staff are always very good, efficient and friendly

Mrs S------s 5

Apr 16, 2018

Excellent service - as usual. Very consistent. Thank you

Mrs B------y 5

Apr 13, 2018

Trident are always very satisfactory.

Mrs T------r 5

Apr 12, 2018

My little car is my pride and joy and I would like to thank everyone who worked on it for the trouble taken and for the collection and delivery service which is a great help and always a pleasure.

Miss B------k 5

Apr 10, 2018

Very warm and friendly people

Mrs S------w 5

Apr 9, 2018

Always a pleasure to have a car serviced / MOT at Trident. Totally trust worthy

Mrs C------r 5

Apr 4, 2018

Always first class. I do recommend to others your efficiency.

Mr R------s 5

Apr 3, 2018

What more can i say.... EXCELLENT..

Mr W------r 5

Apr 3, 2018

Have always been satisfied with the service provided honda Ottershaw .

Mr W------d 5

Apr 3, 2018

Excellent service throughout from all, very impressed. This is why I keep coming back. Great work Trident you are an excellent ambassador for Honda and your industry.

Mrs J------s 5

Mar 28, 2018

Very professional service

Mr C------r 5

Mar 27, 2018

Always very satisfactory

Mr G------y 5

Mar 27, 2018

Absolutely no complaints, as usual!

Mrs T------s 5

Mar 22, 2018

My car was cleaned inside and outside. I always feel safe and confident that my car is in good hands and taken care of properly. Thank you.

Mr W------y 5

Mar 21, 2018

Since buying the Car from Trident, every visit, be it for service or anything else has been excellent.

Mrs C------t 5

Mar 21, 2018

excellent service all round

Mr P------r 5

Mar 19, 2018

Excellent response to a relatively minor fault but one which effectively made difficulties for driving. Thank you again.

Mrs C------r 5

Mar 19, 2018

As usual very good.

Mrs S------t 5

Mar 19, 2018

I have been a customer for a number of years, and have always been extremely satisfied with the service provided. However this year was exceptional!!!! My car was booked in for a standard service and MOT. Arrangements were made and I had my car collected first thing, which meant it was first in the workshop for its service and MOT...it was then returned to me within 4 hours, with payment taken over the phone. I didn't even step outside my front door. Marvelous!!! and effortless!!! Many thanks Trident Service Team for an excellent service....long may it continue.

Mr N------l 5

Mar 16, 2018

..everything was done quickly and well. Thank you.

Mr M------r 5

Mar 15, 2018

Trident sorted out my car fantastically & I am very grateful for their great service & professional manner.

Mrs C------n 5

Mar 15, 2018

Always received an excellent service - Thank you

Mrs C------l 5

Mar 14, 2018

Everything about the garage is good, very pleasant and helpful staff and even a coffee machine if you need to wait. I have used Trident for my servicing since I bought the car and would not be tempted to go elsewhere. Thankyou

Mr A------s 5

Mar 13, 2018

Now on my 3rd CRV from Trident. Would not go anywhere else in the area for a Honda. Staff are always pleasant, courteous and knowledgeable

Mr W------t 5

Mar 13, 2018

Fantastic service and MOT as always. My car was cleaned inside and out for me, and even brought around for me when I picked it up. Everything was explained in detail and they rang me when the work was completed. I will be back next year as usual for my first class service.

Mrs C------g 5

Mar 13, 2018

Excellent all round

Mrs N------s 5

Mar 13, 2018

Cannot find any faults. Great service as usual

Miss B------d 5

Mar 10, 2018

Staff are always friendly and very knowledgable

Mr F------n 5

Mar 9, 2018

Efficient friendly quick

Mrs R------n 5

Mar 9, 2018

Always excellent service from the staff at Trident.

Dr P------t 5

Mar 7, 2018

Courteous and efficient .

Mr R------d 5

Mar 5, 2018

During 55 years of motoring, Trident is easily one of, if not the best dealer I have ever experienced.

Miss W------s 5

Feb 26, 2018

Trident Honda Ottershaw is literally the nicest and most friendly place. The service is always 100% from all the staff. Thank you!

Mr S------r 5

Feb 24, 2018

Excellent service. Couldn't ask for better!

Mr P------r 5

Feb 23, 2018

Sean was my point of contact for the repair/replacement on the sun roof seals on my HR-V whilst under warranty. The estimate of time to undertake the works was totally accurate. I appreciated the use of a courtesy car whilst the repairs were undertaken. I was eally impressed with the Honda experience right from day one when I entered the showroom to enquire about the purchase of a new car. I am equally impressed with the support provided by the service department especially Sean who organised the above works. Sean liased with me in a professional, knowledgeable and friendly manner. Excellent front of house skill. Please pass my thanks onto all those involves with the works.

Mrs P------s 5

Feb 23, 2018

After trying another two Honda dealers, your services are outstanding and we trust you. We are committed to using your service even though it is a long to travel and it takes at least an hour drive , it continues to be worth the effort. Thank you. One little thing, I suggest that when you send the SMS reminder you include in your message not to forget the Service Book, just to be prepared.

Mr J------s 5

Feb 22, 2018

Alexandra is superb with customers

Mrs Grantham-Hall 5

Feb 22, 2018

As always friendly staff and excellent service all round.

Mrs M------y 5

Feb 21, 2018

All staff very friendly and helpful greeted by Sean and kept updated about necessary work. Courtesy lift really appreciated and Peter friendly and provided a smooth journey as always

Mr O------l 5

Feb 20, 2018

I Took advantage of the pick up and delivery serviced offered. Good communication by driver and from service staff at base Thanks

Mrs J------s 5

Feb 20, 2018

All very professional

Mr C------s 5

Feb 19, 2018

All the way through 5 star service

Mrs G------r 5

Feb 17, 2018

Great service

Mrs S------w 5

Feb 16, 2018

My car only came in for an MoT. I'd called the previous day looking for an appointment a fortnight ahead but the only slot they had within the next month was the next day. The courtesy car to run me home and pick me up later was an unexpected bonus for just an MoT, as opposed to a full service. And to find my car had been cleaned inside and out was a delightful surprise!

Mrs M------k 5

Feb 15, 2018

From the time I bought the car from you (when it was six months old) I have always received the best service and attention. Admittedly my contact is always with your frontline staff who are always courteous and helpful but your staff behind the front line are equally good which can be judged by the standard of their work.

Mr C------n 5

Feb 9, 2018

Excellent customer service, kept me informed and all work carried out to a high standard.

Mr C------l 5

Feb 8, 2018

Have dealt with Trident for many years. always most satisfactorily.Yesterday was no different.1st class from start to finish.

Dr I------e 5

Feb 7, 2018

Good service. Friendly and efficient staff at reception (Sean and Alex)

Mr E------y 5

Feb 5, 2018

Even under a refurb the staff managed to provide a great service, I recommend anybody to consider Honda

Mr F------n 5

Feb 5, 2018

In for burst tyre on a Sat fixed first thing Monday. Picked up by your courtesy car. Excellent service

Mr L------r 5

Feb 5, 2018

You should be extremely proud of the service you provide - it makes a massive difference and sets you in a different class to everyone else

Mrs A------n 5

Feb 2, 2018

A brilliant service from start to finish. Very pleased.

Mr A------e 5

Jan 31, 2018

Great garage to deal with!!

Mr B------n 5

Jan 19, 2018

In for routine service and MOT,but spare part needed which was not in stock.The items were obtained and the car was still returned to me on time. I can only describe this as excellent service. I have been a regular customer for approximately 20 years,and always been satisfied. Many thanks

Mrs W------f 5

Jan 19, 2018

You've been looking after my car from new, that's for 13 years, and I have never been anything other than very satisfied.

Mr N------l 5

Jan 18, 2018

Most impressive, and the courtesy clean and vacuum very much appreciated. Thank you.

Mrs L------g 5

Jan 18, 2018

Very kindly Service Dept fitted me in at very short notice to sort out a rattle in the driver's door catch. This was cured despite the mechanic being unable to find any problem in that area!

Mrs H------t 5

Jan 17, 2018

I am more than happy with the service I received from Trident

Mrs W------t 5

Jan 17, 2018

Excellent service as always. My car was collected and returned to me as I am unable to drive at the moment because of sprained ankles! I could not have asked for better care. Thank you.

Mr P------n 5

Jan 15, 2018

I have been a customer with Trident for many years and they have always been a pleasure to do business with. I had a short spell away with a competitor and although I liked the other vehicle, Trident could not be matched for all the things you have asked in this questionnaire. I am very pleased to have purchased my Honda HRV.

Mrs F------s 5

Jan 12, 2018

Very pleased with the car repairs and cleanliness on picking it up also the help I got from the staff. I give it 10 out of 10

Mr S------h 5

Jan 11, 2018

Very good people and company

Mrs S------w 5

Jan 11, 2018

They were amazing - I called that morning with an issue and they fitted me in that day, explained what they were going to do and did it in less than 15 minutes. Trust them completely. Such a relief

Mrs B------r 5

Jan 10, 2018

Just delighted with your service all round - no complaints at all. The guys who collect the car and deliver back are great. Thank you.

Mr W------x 5

Jan 9, 2018

Brillant ,all round!

Mrs M------e 5

Jan 8, 2018

My car was collected at home which makes it very convenient. The chap that collected and returned the car was very polite, friendly and professional as was the chap who rang when the car was nearly finished. Great, efficient service and hoping the car service and MOT were carried out as effectively and efficiently too. Thank you

Mr M------k 5

Jan 6, 2018

All the staff are so nice. Thanks

Dr H------n 5

Jan 3, 2018

James at the repair desk was really helpful and extremely efficient, as a GP I need my car to work so was extremely grateful battery changed so quickly for me, thank you to changes and the repair team who looked after my car on 03.01.18

Mrs M------n 5

Jan 3, 2018

To date I cannot fault Trident. Despite the works going on both outside and inside the showroom I received the usual courteous and efficient service.

Mr & Mrs Leadbetter 5

Jan 2, 2018

Very good staff

Mrs V------l 5

Jan 2, 2018

Excellent as usual.

Mr A------s 4

Dec 29, 2017

I had a minor problem - drivers window intermittently failed to raise and close. Took the car to Trident on the Thursday (between Xmas & New Year when they were on holiday staffing) I got an appointment for the next day. Took the car on the Friday and within an hour the problem was identified and put right. Great service during the holiday period.

Mr C------k 5

Dec 29, 2017

Usual excellent service from Trident Honda.

Mrs N------n 5

Dec 19, 2017

The contrast between my experience at Trident and my previous vehicle, a Ford C-Max which was still under warranty when I bought it, was striking. I feel I can have confidence in the work done to my Jazz.

Mrs M------p 5

Dec 18, 2017

Totally satisfied, very efficient and friendly. Excellent service. Congratulations.

Mrs S------n 5

Dec 12, 2017

You and your staff continue to provide a professional and friendly service - have a great Christmas and a successful 2018.

Mr S------u 5

Dec 9, 2017

As always I am extremely happy with the service provided by Trident. Chris Monk and all the team go the extra mile for customers. I have been using Trident for many years now and bypass quite a few local dealerships. Although they are not local to me I am more than happy to travel the extra distance as the service they provide is simply excellent. Keep up the good work.

Mr K------e 5

Dec 4, 2017

My car wouldn't start so I called the RAC. He advised that my battery was faulty and needed replacing. It wasn't holding charge. I drove to Trident without an appointment. Explained my position to Sean. He quickly advised me the cost and process. Within 45 mins, it had been tested, confirmed faulty, replaced. And I was on my way. Good job... Tks

Mr P------y 5

Dec 4, 2017

All excellent

Mrs C------s 5

Dec 4, 2017

Everything excellent as expected. Thank you

Mr B------l 5

Dec 1, 2017

Great treatment Thanks

Mr P------e 5

Dec 1, 2017

Welcoming and efficient as always

Mrs O------u 5

Dec 1, 2017

Please thank Derek for transporting me home from Ottershaw and back. He has given me a lift probably 7-8 times, and being an excellent company makes me feel the trip quite short. Appreciated Chris's welcoming reception and Sean's professional coms, too. Kind regards and Happy Christmas.

Mr C------e 5

Nov 30, 2017

Very happy with the ease of the whole process and the friendliness and helpfulness of the staff

Mrs S------n 5

Nov 30, 2017

Excellent MOT carried out

Mrs D------l 5

Nov 28, 2017

Can't thank you enough - thank you to Derek for the lift home, thank you to the lady on the desk for suggesting delivery of my car if I paid over the phone, and of course thank you for the work carried out. I have never had such good customer service!!

Mrs J------n 4

Nov 24, 2017

Very pleased- kept informed and car returned sooner than expected! Didn't have to wait for an appointment, phoned on the Wednesday, car repaired and ready by 9am on the Friday. Thank you

Mr S------g 5

Nov 22, 2017

Thank you for fitting me in so quickly for a notoriously difficult front bulb replacement. Excellent service!

Mr P------e 5

Nov 17, 2017

Always a pleasant experience

Mrs D------r 5

Nov 17, 2017

In the past as a woman I have always found garages to be daunting.........untill I found you.... Thank you ??

Mrs L------s 5

Nov 17, 2017

Very good thank you

Mr P------e 5

Nov 16, 2017

Always excellent service

Mr M------n 5

Nov 15, 2017

A hassle free experience all round

Mrs F------r 5

Nov 15, 2017

I am always very pleased with the service I receive from Trident Honda Ottershaw

Ms C------m 5

Nov 15, 2017

I have been using Honda garages for several years now, originally the Weybridge depot and now Ottershaw since Weybridge was closed. I am very satisfied with the service given and the friendly helpful staff.

Miss C------y 5

Nov 13, 2017

Excellent customer service.

Mr H------k 5

Nov 10, 2017

Many thanks - everything was completed well and I was kept fully informed.

Mr P------y 5

Nov 10, 2017

We always find the service at Trident Honda excellent.

Mr P------r 5

Nov 10, 2017

I have been a client of Trident now for 15 years, having purchased my Rover 75 in 2002. The staff have always shown the same interest in maintaining the vehicle no matter what the problem - and there have been many! - and in doing so have brought many skills to bear with humour and courtesy. My thanks to all who have contributed.

Mr S------o 5

Nov 10, 2017

Professional in all aspects

Mrs A------e 5

Nov 8, 2017

As always all that I expected. Honda always give first class service.

Mrs G------r 5

Nov 6, 2017

Thank you for fixing my car. As always to a very high standard

Mr B------y 5

Nov 1, 2017

Very friendly and helpful staff from start to finish. I was always well informed and aware of what the costs would be - very important.

Mr W------y 5

Nov 1, 2017

Overall excellent service (as always). Sean was very friendly upon my arrival and dealt with me swiftly and with confidence. I was also offered lift/collection to and from my place of work and although on this occasion it was not required this is usually a massive help as it's difficult to arrange extra transport a that time of day. Keep up the good work.

Mrs B------l 5

Nov 1, 2017

The best customer service. Great efficiency and even cakes on sale.!! A most enjoyable experience. Every single member of staff was charming. I wish your level of service was mirrored in other companies, with whom I have dealings, life would be so easy. Thank you

Mr H------d 5

Oct 31, 2017

I have always found that Trident give an excellent professional service. I have now arranged for our second car to be serviced by Trident. Very happy with whole process. Many thanks.

Mrs T------s 5

Oct 26, 2017

Fantastic service and fantastic staff. Thank you for making my life easier. I have full confidence in your care for my car.

Miss H------l 5

Oct 19, 2017

Brilliant and helpful as always. I was concerned that my brake-pads and tyres may have needed changing, but was reassured that all had significant and safe mileage still left in them - feel so reassured and appreciated your honesty... (it's built my trust and your reputation over many years which is why I wouldn't go to anyone else!) Many thanks (and special mention to David for checking everything so thoroughly).

Mr T------s 5

Oct 19, 2017

The return home and pick up when car ready was first class and an excellent service

Mrs H------m 5

Oct 19, 2017

The professionalism of the staff turned what could have been a chore into a pleasurable experience!

Mr R------l 5

Oct 17, 2017

The usual high quality of service. The new Civic which was my courtesy car was brilliant. Although my Civic is now 12 years old it continues to be very reliable because it's a Honda and you treat it no differently to a newer model with the same excellent service - Thanks (the car says thanks as well)!

Mr H------g 5

Oct 13, 2017

Efficient and friendly. 100% Well done, makes a pleasant change these days.

Dr G------a 5

Oct 12, 2017

Super-efficient and punctual pick-up / drop-off service.

Mrs C------r 5

Oct 12, 2017

Always good

Mr C------k 5

Oct 11, 2017

The only delay was caused by the insurance company dragging their heels. The service from Trident Honda was excellent as always.

Mrs H------s 5

Oct 10, 2017

Will continue using Trident as trust them

Mrs S------r 5

Oct 10, 2017

Really friendly, professional service. I couldn't have asked for more!

Mr J------s 5

Oct 9, 2017

Everyone charming and friendly

Mrs B------e 5

Oct 9, 2017

My car was in for an MOT. I was very happy with the customer service that I received, from booking the car in, to receiving it back. I waited for the inspection to be carried out and was pleased that I only had to wait about 1 hour before getting my car back.

Mrs A------s 5

Oct 7, 2017

Thank you for the ease and convenience of being able to get the service done on a Saturday.

Mr P------e 5

Oct 6, 2017

The car was collected from my house. I had asked for it to be returned by 5.00pm as I had a meeting to go to. The car was returned at 4.30pm. Well done to all.

Mr T------y 5

Oct 6, 2017

I am completely satisfied with the annual service of the car, it has come back looking like new.

Mrs B------e 5

Oct 6, 2017

Great service.Staff attentive and polite. Thank you.

Mr W------s 5

Oct 5, 2017

Excellent friendly service highly recommended.

Mr K------h 5

Oct 3, 2017

The drivers who collect and bring the customers are first class

Mr R------t 5

Oct 2, 2017

Always very pleased with the service we receive. Thank you

Mrs B------f 5

Oct 2, 2017

Thank you - overall very satisfied with efficient and friendly service!

Miss K------s 5

Sep 28, 2017

Extremely pleased with my service and MOT at Honda Ottershaw. All staff I dealt with were extremely helpful and pleasant. Also appreciated being able to drop my car keys off the night before at the adjoining service station. Definitely would use again.

Mr R------s 5

Sep 27, 2017

Another good experience. Nice to meet up with Dereck again, a former colleague who dropped me off at work after I left my car with you

Mr R------t 5

Sep 27, 2017

Consistently a quality service from front of house through workshop to taxi service and valeting.

Mr S------y 5

Sep 26, 2017

Sean and James Lewis did a great job signing me in and out. Generally , everyone was very welcoming and friendly.

Mr W------r 5

Sep 25, 2017

Very satisfied with a professional and efficient service. Thank you.

Ms H------n 5

Sep 20, 2017

Always are reliable and friendly service.

Mr B------r 5

Sep 18, 2017

Service team communicated their findings very clearly and in a timely manner. Very professional from start to finish.

Mr A------n 5

Sep 15, 2017

Car picked up from, and returned to our home. As always, top draw service!!!

Mr D------s 5

Sep 15, 2017

Great job as always!

Mrs R------s 5

Sep 15, 2017

Excellent service all round, thank you!

Mrs B------k 5

Sep 13, 2017

The usual polite, friendly and efficient service. Thank you.

Mrs F------d 5

Sep 13, 2017

Although I find it more difficult to get to this garage since they moved from Weybridge to Ottershaw I decided to stay with them. I bough my car from them and over the years have been looked after by them really well. I am very thankful that they pick my car up for a service and return it afterwards, so I don't mind driving myself to Ottershaw for an MOT. I am very satisfied with the service I have received from the start. They deserve more stars than I could give them.

Mrs G------d 5

Sep 11, 2017

It is always a pleasure to visit your garage at Ottershaw.

Mrs S------s 5

Sep 11, 2017

I was told it would take 1.45 hrs to carry out the service and clean the car and it took exactly that time. Again, totally satisfied with Trident Honda.

Mrs B------t 5

Sep 8, 2017

Always first class service

Mrs A------r 5

Sep 7, 2017

The car was collected from my home and delivered back after the service. This was as usual done in a very professional manner by your excellent staff. Your reception staff also give excellent on the telephone. Cannot fault any of it.

Ms L------y 5

Sep 4, 2017

Great service as always - thank you!

Mr P------r 5

Sep 1, 2017

My visits are infrequent but your standards do not vary. Regards.

Mr G------r 5

Aug 31, 2017

Thank you for your excellent service and the lift home and pick up when work was completed

Mrs P------t 5

Aug 29, 2017

I was offrerd a lift home from Trident and informed when my car was ready for collection. All in all a very satisfactory experience and I shall definitely use the same service next year.

Mr T------r 5

Aug 25, 2017

Excellent service all round

Mrs J------s 5

Aug 22, 2017

Alex and Sean were extremely helpful - as always. The drivers who took me home and picked me up were courteous and friendly and excellent drivers.

Miss W------s 5

Aug 19, 2017

Always a super professional yet friendly service from Trident Honda! Such a fantastic team! Thank you!

Mrs R------n 5

Aug 18, 2017

Keep up the good work. See you next year.

Mr W------y 5

Aug 17, 2017

Keep it up, made a boring chore into almost fun!

Mrs C------n 5

Aug 16, 2017

SERVICE of my car and service of all at Trident Honda was excellent

Mrs H------s 5

Aug 16, 2017

excellent service from honda as always.

Mr H------h 5

Aug 15, 2017

Great service as usual. Many thanks.

Ms E------s 5

Aug 14, 2017

I have always been extremely pleased with not only the servicing of my Honda cars over the years with Trident (I'm on my 4th vehicle with them), but also the sales team have been excellent too each time I come in. Very friendly team throughout.

Mr M------e 5

Aug 10, 2017

Having been with the garagefor over 20 years, I cannot praise the staff and the organisation enough. From sales to service - you provide a great service, particularly with all the roadwork difficulties. Nice to see familiar faces - you have a super team there and please keep up the good work!! Thank you

Mr P------n 5

Aug 9, 2017

very pleased all round thank you

Miss T------n 5

Aug 8, 2017

Lovely friendly staff.

Mr L------f 5

Aug 8, 2017

as expected top of the class

Mr T------n 5

Aug 8, 2017

Great to have such an experienced and helpful team in service.

Mrs M------s 5

Aug 7, 2017

Excellent service as always, thank you.

Mr W------s 5

Aug 1, 2017

I always receive exceptional service from this garage. The people there are all friendly, helpful and professional. I regularly recommend this garage to my friends and family asit is the best service I have ever had from any garage since I started driving which was over 35 years ago.

Mrs E------s 5

Aug 1, 2017

Great service, as always from Honda

Mrs H------e 5

Aug 1, 2017

Professional as usual

Mr A------h 5

Jul 31, 2017

Excellent service as always, thank you

Mr M------n 5

Jul 27, 2017

As usual, a good job well done, thank you

Mr M------r 5

Jul 24, 2017

Every thing from the beginning to end was 5star, I am very much satisfied and happy to use the Trident Honda for my car future problems, services, purchases and will recomment to my friends and extended family.

Mr P------e 5

Jul 24, 2017

Really appreciate how well and promptly Trident repaired our CRV - fuss free and all in one day. Excellent service. Thank you

Mrs L------e 5

Jul 20, 2017

Thank you to Jordan helping to put my Bicycle out off my car so that I could cycle home and when collecting car He again helped to put bike back in for me. Great customer service.

Mrs M------s 5

Jul 20, 2017

All the employees at Trident are sooo friendly and helpful and take time to explain things and listen too. I wouldn't willingly go to any other garage

Miss W------s 5

Jul 18, 2017

Always a lovely and professional service!

Mr C------e 5

Jul 17, 2017

The contacts with the staff, from reception and mechanics, was excellent thank you

Mr H------s 5

Jul 13, 2017

I was very grateful to James and Martin for dealing with my shabby little Metro and its hydrolastic pump-up ahead of schedule, since I had a funeral to go to later. The coffee was also surprisingly good from your machine

Mr A------r 5

Jul 12, 2017

First Class Service as always

Mr R------d 5

Jul 12, 2017

Always happy with the way I am treated by Trident , friendly helpful service on every occasion, a pleasure to do business with.

Mrs B------n 5

Jul 12, 2017

Our car was collected for servicing and returned.Every part of the process was first class. Keep up the good work.

Mrs P------y 5

Jul 4, 2017

Usual high standard of service.

Mr H------m 5

Jul 3, 2017

Have used Trident for 4 years now and will continue to use them in the foreseeable future.

Mr M------n 5

Jun 29, 2017

Everything goes like clockwork at Trident

Mrs G------l 5

Jun 29, 2017

As always first class customer service and expertise from the whole Trident team.

Mr A------r 5

Jun 28, 2017

All very good service and price 5 stars

Mrs B------n 5

Jun 28, 2017

We can always rely on Honda servicing at Ottershaw. Very obliging team.

Mr G------n 5

Jun 27, 2017

I marked low on the cleaning scores because it didn't apply on this occasion, plus my car didn't need it. Another plus is the waiting area with drinks and reading material available. Plus it's also good to share stories with other waiting clients!!

Mr C------e 5

Jun 26, 2017

Parking is a slight problem, the rest is perfect!

Mrs H------s 5

Jun 26, 2017

Again very impressed by the excellent quality of service received on 26 June when my daughter's car was serviced and had its MOT. Although this standard of service is what we've come to expect from Trident Honda, Ottershaw, it is always much appreciated ny us one of your regular customers. Very well done to all concerned and our thanks for receiving such good service.

Mr S------s 4

Jun 22, 2017

Good job done. Clean and tidy on collection.

Mrs D------a 5

Jun 22, 2017

As always your team and service are exemplary, thank you

Mrs D------d 5

Jun 22, 2017

Very nice staff

Mrs M------e 5

Jun 22, 2017

The level of customer service was excellent as always. I have been using your garage for the past 25 years and have always been delighted by the service I have received.

Mr E------t 5

Jun 21, 2017

As usual I was highly impressed with the level of personal service from Trident. It just gets better and better. The car collection facility was very timely as I was dealing with my mother's emergency admission to hospital. Thank you all very much.

Mrs S------s 5

Jun 20, 2017

Lovely driver who collected me

Mrs V------r 5

Jun 20, 2017

Immaculate service as always

Mr S------h 5

Jun 13, 2017

work was only a safty recall for airbag but whole experience was painless as usual. well done

Mrs A------r 5

Jun 13, 2017

As always impeccable service

Mrs D------h 5

Jun 13, 2017

I am always very pleased with Trident and won't be going anywhere else ....

Mrs W------d 4

Jun 13, 2017

Car hasn't looked this clean for months - much appreciated. As to the quality of the service, I obviously have to take that on trust!!

Miss R------i 5

Jun 9, 2017

Staff are always very friendly, knowledgeable and helpful

Mr R------e 5

Jun 8, 2017

Very professional as usual and helpful

Mr G------s 5

Jun 7, 2017

Purchased the car from Trident and very happy with after sales support and servicing.

Mr H------g 5

Jun 7, 2017

Trident Honda is the best garage and car sales I have ever dealt with and I will not deal with another company to purchase another car or to carry out servicing.

Mrs A------s 5

Jun 6, 2017

As always, great service and lovely staff.

Mrs P------n 5

Jun 6, 2017

Very satisfied thanks.

Mr B------y 5

Jun 5, 2017

Thank you for your prompt efficient service

Mrs C------k 5

Jun 5, 2017

The total service was of the highest standard in all respects

Mr H------n 5

Jun 1, 2017

Impressed as always by level of service

Mr H------g 5

Jun 1, 2017

very good professional customer service and very good , high standard of work undertaken

Mr S------n 5

Jun 1, 2017

Usual helpful attitude would recommend

Mr P------r 5

May 26, 2017

Excellent service

Mrs Y------g 5

May 25, 2017

I feel confident that my car is being looked after for me.

Mr P------s 5

May 24, 2017

Trident Service department is excellent and a very good reason for continuing to stick with Honda

Ms S------n 5

May 24, 2017

Great service all round. Special thanks to Sean in service & Chris Monk who sorted out my extended warranty & to the driver who gave me a lift bak to Weybridge. Finally bringing my car back to my work once service & mot was done. See you all next year!!!!!

Mrs G------n 5

May 23, 2017

I was late arriving to leave my car for MOT and serivce, and the car park was virtually full. A man I recognised from Honda and wearing a Honda top, kindly parked my car for me, but I would have found it very difficult if he hadn't been around. That's the first time I have totally given up on trying to park there. Otherwise, service, friendliness, everything, I was very pleased with it all. Thanks.

Mr A------t 4

May 19, 2017

I appreciate you collecting my car from my home and returning it.

Mr L------d 5

May 19, 2017

Excellent service from all members of your team - very impressed

Mrs S------r 5

May 19, 2017

Sometimes difficult to get through on the phone, but staff very helpful when I do.

Miss B------n 5

May 18, 2017

Very satisfied with the service on the recall of my vehicle.

Dr H------n 5

May 17, 2017

Very happy with everything

Mrs R------r 5

May 17, 2017

As usual an excellent service and my car was returned to me in a lovely clean condition! Everyone I dealt with from the telephone peronnel to the men who collected and delivered my car were friendly and professional!

Mrs S------h 5

May 17, 2017

They were great I double booked myself and they changed my appointment with no fuss your staff as always absolutely brilliant!

Mrs V------r 5

May 17, 2017

I am always impressed with the warm welcome and attention to detail on the service desk

Miss S------w 5

May 16, 2017

Always a pleasure doing business with you

Mr M------y 5

May 16, 2017

Great service as usual. The flexibility around giving me a lift to work and then offering to drop the car off is really helpful. I will be back.

Mr S------d 5

May 16, 2017

Excellent service plus transport to and from home.

Mr C------n 5

May 15, 2017

Well done to Karen James and Chris freat service Chris sorted out my sat nav isssue Quickly which was extremely helpful much appreciated thank you Ottershaw Trident yet again.

Mrs T------r 5

May 15, 2017

Good service

Mrs F------s 5

May 12, 2017

Extremely helpful staff, very pleased.

Mrs T------n 5

May 12, 2017

My car was in for regular service. It was collected from my home & returned within 2 hours. Very satisfied.

Mrs J------n 5

May 9, 2017

As always, friendly and efficient service

Mr F------x 5

May 8, 2017

I have never experienced this level of excellent service in any other garage/dealership. Absolutely superb experience. I am on my third Honda vehicle and would certainly come to you for any future changes. Many thanks.

Mrs B------e 5

May 5, 2017

As always I received very professional, friendly and courteous service

Mrs C------a 5

May 5, 2017

Easy for me as the car was collected by two very pleasant men, serviced and returned making it a very pleasant experience. Well done!

Mr G------r 5

May 4, 2017

Please convey our very special thanks to Chris Monk who handled our repair in the most professional way. All his help is very much appreciated and I am sure you will agree he is a great asset to your company.

Mr H------y 5

May 4, 2017

I am most impressed at how clean my car was on its return, well done the cleaners!!

Mrs H------n 5

May 4, 2017

Excellent service as always, really appreciate the pick up and drop off service. Highly recommended.

Mrs S------r 5

May 4, 2017

I am very happy to put my trust in Trident Honda. They never disappoint

Mr G------r 5

May 3, 2017

Just to say that I consider myself very fortunate to have such a great Honda dealership local to me. It is always a pleasure to do business with you. Nice to know that my car is always maintained to the highest standard. Thank you.

Mr J------s 5

May 3, 2017

My car was collected and returned to me. It was all very efficient and friendly.

Mrs E------d 5

May 3, 2017

Always so helpful and pleasant. I would give 100%

Mr G------d 5

May 2, 2017

Well done! Everything was great. Very professional and attention to detail was spot on. Many thanks.

Mr M------r 5

May 2, 2017

First class service as usual, thanks (including being dropped-off by your drivers with their (also) friendly approach).

Mr H------m 5

Apr 28, 2017

I would like to say how helpful Mr Monk has been, we had a fair bit of communication over the last couple of weeks he was always very helpful and put you at ease very patient a pleasure to do business with thank you.

Mrs W------n 5

Apr 28, 2017

Your very pleasant and friendly driver collected and delivered my car. I used to live 10 minutes from Trident Honda in Queens Road Weybridge so could walk there and back. Your C and D service is excellent now that I would have to travel to Ottershaw.

Ms G------y 5

Apr 20, 2017

Trident were able to answer my problem when a warning light came up on the dashboard, and took the car in immediately. I waited, was kept informed of progress, and it transpired I had a slow puncture and needed a new tyre. Done while I waited. Thank you very much.

Mr H------s 5

Apr 12, 2017

Very good service, thank-you.

Mr H------e 5

Apr 12, 2017

Service staff always very efficient & friendly. We have had cars serviced by Trident for more than 20 years.

Mrs B------s 5

Apr 12, 2017

Always consistent

Miss B------a 5

Apr 11, 2017

Fantastic services ever so friendly and helpful I will recommend to all of my friends #thankyouhonda

Mrs M------h 5

Apr 11, 2017

I had a service and MOT. Also AirBag recall work. I have my vehicle picked up and delivered back. Excellent service. Very courteous and friendly driver who explained everything that had been done. Car very clean. Happy customer.

Mrs M------d 5

Apr 11, 2017

Thanks to Sean in service dept. and to the two drivers who took us to working and back whilst car was seen too first class repair

Mr B------s 5

Apr 10, 2017

always excellent

Mr P------s 5

Apr 10, 2017

A very high standard as always. I'd never go anywhere else.

Mr S------h 5

Apr 10, 2017

Brilliant

Mrs T------n 5

Apr 10, 2017

Excellent service as usual

Mrs F------d 5

Apr 8, 2017

I was very disappointed when my car failed the MOT due to the brakes. But they arranged for a driver to take me home and repaired the brakes the next day so that I could pick the car up before the weekend. As I live in a tiny villate with hardly any public transport I am dependent on my car. I have always used this Honda garage for service and MOT since I bought my carr from them, and I can really recomment them for their processional and friendly service.

Mr B------e 5

Apr 7, 2017

As usual very friendly and proffesional staff. A stress free experience.

Miss C------n 5

Apr 6, 2017

We rely on the care we get from Ottershaw Trident

Mr W------d 5

Apr 4, 2017

Excellent service and MOT. Thank you very much

Mr C------s 5

Apr 3, 2017

Thank you to the entire Trident Team that looked after my vehicle. I am SO grateful that I can rely on you to do a great job.

Mr C------r 5

Apr 3, 2017

Very pleased as usual

Mr W------r 5

Apr 3, 2017

Very satisfied with all aspects of service provided. Many thanks

Mr P------r 5

Mar 31, 2017

Trident - excellent as usual!!!!!!

Mr W------t 5

Mar 30, 2017

Great work and friendly service. Nothing more needs to be said.

Mrs G------h 5

Mar 30, 2017

Very very good service and part done in the recommended time frame. Very nice and polite staff

Mrs P------y 5

Mar 30, 2017

Excellent service as usual. Using Trident Honda for last 5 years and have always quality service.

Dr N------n 5

Mar 29, 2017

I was kept informed at all stages of the recall for the replacement of the Drivers Airbag inflator

Mrs G------d 5

Mar 29, 2017

Always a pleasure to do business with your company. Staff are always polite and courteous so would always recommend to other new owners.

Mrs H------e 5

Mar 28, 2017

Fantastic!!! This is why we prefer to stay with Honda

Mrs L------h 5

Mar 22, 2017

Thank you for a super experience as usual

Mrs A------n 5

Mar 21, 2017

It is always a pleasure to use the services of Trident Honda Ottershaw, especially Richard Law. I am recommending him to my friends.

Ms B------t 5

Mar 16, 2017

Being able to have the ability to be driven back to work and picked up after the car service is completed is fantastic .thank you

Mr M------n 5

Mar 15, 2017

The business has had a major change since taking over the work previously done at Weybridge, while I am sure there are loads of people peddling like mad behind the scenes trying to make it work, the only real outward sign to me is the need to make appointments well in advance. I have always been treated by the reception staff with the utmost courtsey and the quality of the work done to my cars over the past 10+ years has been first class. This has both made me stay with Honda (OK both my cars are quite old now) and recomment both the marque and the specific garage to driends and relations. I could not be more pleased with the experience.

Mrs B------k 5

Mar 15, 2017

Excellent, friendly service - as always . Thank you

Mr H------d 5

Mar 13, 2017

Great service as always.

Mrs S------n 5

Mar 13, 2017

Was made to feel very welcome and was lovely to be recognised by the sales man who sold it to us 3 years ago !

Ms M------y 5

Mar 13, 2017

Excellent service as usual from the whole team and especially Alex on service desk

Mr A------s 5

Mar 11, 2017

Friendly Staff, Very helpfull with Great service.

Miss B------t 5

Mar 9, 2017

Lady and gentleman on the reception where you phone and you book your car in at your Ottershaw office as exceptional. Get dropped to work by professional staff and picked up. Great service every time thank you Honda Ottershaw for a great service.

Mr W------n 5

Mar 9, 2017

I was particularaly pleased with the service of a lift back to Shepperton and picking me up to collect my car.

Mrs B------r 5

Mar 9, 2017

Very helpful

Mr S------r 5

Mar 7, 2017

Will be my go to garage for servicing

Mrs C------n 5

Mar 3, 2017

As always a pleasure to do business with you all

Mrs S------s 5

Mar 3, 2017

I have been a customer of Trident for many years and have always been delighted with the quality of service, efficiency and friendly courtesy when dealing with the staff. I have no complaints whatsoever.

Mr B------t 5

Mar 2, 2017

I was unable to take my car to Honda Trident because I was recovering from a major operation. My car was collected from my home, serviced and returned the next day. Excellent service and thank you.

Mr & Mrs Lipscomb 5

Mar 2, 2017

Every member of staff makes the client feel welcome. There is an atmosphere of professionalism. These two elements contribute to my time at Ottershaw being pleasant and relaxing.

Mr S------e 5

Mar 2, 2017

As ever first class service, and wonderful staff.

Mrs M------y 5

Mar 1, 2017

excellent service as always, very friendly staff and very much appreciate courtesy lift home by Peter

Mr P------r 5

Feb 28, 2017

Excellent service as usual!

Mr S------r 5

Feb 28, 2017

Very friendly staff... great service.

Mrs R------n 5

Feb 28, 2017

I am very impressed with my latest cal Honda dealer. They always give me a first class service

Mrs B------s 5

Feb 27, 2017

Some of the questions not relevant to me as had car picked up and returned to me after work done. A service I really appreciate. Drivers always very pleasant and friendly. Am sure staff would have been courteous had I dropped my call off myself, they always have been when visiting. Have not driven car yet, but appreciated the car was as very dirty.

Mrs G------l 5

Feb 23, 2017

As I have become to expect good service all round.

Mrs K------g 5

Feb 20, 2017

Brilliant service from the team.

Mr S------o 5

Feb 18, 2017

Sean was very polite, clear and honest. Richard was very welcoming and informative. Chris Monk was very efficient and helpful with the booking. Overall, it's a very nice team of staff to provide excellent service. Would recomment to others.

Mrs P------s 5

Feb 15, 2017

Very happy with the service. I like th facilities provided - tea / coffee / biscuits, comfortable seating area, Wi-Fi, newspapers. The stafff are always very courteous and helpful. The repair to my car was an upgrade of the sat-nav due to it not working correctly. I have not yet had a chance to test that it is working properly yet.

Mrs F------d 5

Feb 2, 2017

Always a good service as usual

Mr W------s 5

Feb 1, 2017

I wrote to you last nightto say that I was very pleased with how me and my car, and my dog were dealt with. Friendly, efficient, I didn't feel ripped of, the fact that a new wiper blade to replace the one that had thrown off in heavy rains didn't cost as much as I expected, I normally replace them with ones bought from a motor factor, so was expecting a main agent to charge a lot. You didn't. The service was good and the car a pleasure to drive again. Staff were all bright and helpful, I had to have my dog with me and he had a nice day. I have already told friend how good you guys were. So thanks very much, reception, service, valet all very good

Mr H------t 5

Jan 31, 2017

Excellent collection and return to my home address

Mr R------n 5

Jan 26, 2017

So nice to have the car cleaned as an extra

Mrs W------f 5

Jan 25, 2017

It is now nearly 13 years since I bought my Honda crv from Honda Trident, and ever since this garage has looked after my car. During all that time, I have never received anything other than excellent service, the stafff are unfailingly friendly and helpful, and my car (125,000 miles) continues to run beautifully.

Ms M------n 5

Jan 19, 2017

Very pleased with the service as usual

Mrs Z------t 5

Jan 7, 2017

Excellent service as always Thank you

Mr H------y 5

Jan 6, 2017

The collection service was much appreciated and the service was excellent.

Mrs B------r 5

Jan 6, 2017

I find the work done by Honda in Ottershore excellent and the people there one couldn't ask for a better service .

Mrs H------g 5

Jan 5, 2017

As always very very happy with the service I received. Thank you

Mr & Mrs Leadbetter 5

Jan 4, 2017

Very happy with the service and found the people very pleasant

Mr S------h 5

Jan 4, 2017

Very Satisfied with services received.

Mrs N------n 5

Jan 4, 2017

Great guys who collected and delivered the car for my wife. Well done

Mr & Mrs Armitage 5

Jan 3, 2017

Thank you for an excellent service - which is what I was expecting!! Keep up the good work!

Mr A------e 5

Dec 21, 2016

Very courteous service throughout

Mr M------e 5

Dec 21, 2016

I have to mention After Sales Manager Chris Monk did everything he could to make this repair process simple as possible. He kept me updated every step of the way, so it was very hassle free as far as my experience. That's one simple reason, why I turn to trident Honda if I any concerns relating to my vehicle. I know they put thier full efford into car for my vehicle the same way I do. Keep up the good work Trident Honda and particular for Chris. Thanks

Mrs B------n 5

Dec 21, 2016

Always happy with staff and service.

Mrs D------s 5

Dec 20, 2016

Keep up your lovely friendly attitude and customer service. Thank you.

Mrs M------s 5

Dec 13, 2016

All the staff are friendly and helpful but also very professional. I have no hesitation in recommending Trident to anyone who asks me.

Mr H------t 5

Dec 9, 2016

Good advice and feedback. Feels like a new car :-)

Mr M------s 5

Dec 9, 2016

Having used many garages and car brands, I would say Trident Honda are head and shoulders above the rest.

Mr W------n 5

Dec 5, 2016

As per usual Great Service

Mr R------d 5

Dec 1, 2016

A well trusted and respected local garage that lives up to its reputation.

Mr P------e 5

Nov 30, 2016

Excellent service as always.

Mrs B------i 5

Nov 29, 2016

Very efficient and courteous staff and service, as always.

Mrs S------y 5

Nov 29, 2016

All members of staff were friendly and courteous. I will now continue to use the services again.

Mr B------s 5

Nov 29, 2016

Usual excellent service from everyone at Trident Ottershaw Thank You

Mr S------r 5

Nov 29, 2016

Excellent service as always.

Mrs S------g 5

Nov 29, 2016

As usual everyone was very helpful and everything went to plan. Visiting Trident Honda is always a pleasant experience due to the excellent staff.

Mrs C------r 5

Nov 29, 2016

As ever very efficient, courteous and welcoming.

Mrs C------s 5

Nov 29, 2016

Extremely pleased with the level of service provided and particularly pleased to have the courtesy lift from the garage to home and return to collect my car.

Mrs S------n 5

Nov 17, 2016

As always Trident offers an excellent service - nothing is too much for them. I would never use any other outlet.

Mr B------r 5

Nov 17, 2016

Good customer service, what more could I say.

Mrs D------w 5

Nov 15, 2016

Very Satisfied with everything, and the patience of the staff explaining things to me was exceptional.

With Thanks.

Mr P------y 5

Nov 14, 2016

Good and helpful service as always.

Mrs S------n 5

Nov 14, 2016

As always, excellent service. Congratulations.

Mr H------d 5

Nov 14, 2016

I continue to find Trident an excellent garage to deal with. Well done for a good all round service.

Kind regards,

Ms F------t 5

Nov 14, 2016

Very good & welcoming service.

Mrs B------l 5

Nov 14, 2016

Excellent customer service. Of all the companies that I deal with on a daily basis Trident stands head and shoulders above all others. The endeavour of each member of staff to ensure a smooth customer experience is outstanding.

Thank you.

Mr S------h 5

Nov 2, 2016

Excellent service as usual from collection to delivery. Mick, James etc all to be commended.

Thanks guys.

Mr W------d 5

Oct 27, 2016

They did what was required and provided excellent explanations of faults found, if they caused problems with MOT and cost of repair before action.

Well done yet again

Miss R------a 5

Oct 27, 2016

Very good customer service and the staff were very familiar, co-operative just like my own colleagues, helpful, everything was perfect.

Mrs N------y 5

Oct 27, 2016

Great customer service as always. Thank you to all staff.

Mr T------y 5

Oct 21, 2016

I was very satisfied with the service and the prompt collection and return of the car. The cleaning of the car both external and internal was very good.

Mrs S------h 5

Oct 21, 2016

Brilliant service again, you never let me down always such an easy experience, great staff

Miss W------s 5

Oct 19, 2016

Thank you for yet another exceptional service Trident are always friendly and welcoming. I wouldn't go anywhere else

Mr B------l 5

Oct 19, 2016

Technician did a fantastic job, Reception are fab and my lift to and from home and trident were friendly and prompt. Many thanks Trident Honda

Mr R------d 5

Oct 13, 2016

Exemplary no complaints at all.

Thanks

Mr P------e 5

Oct 13, 2016

This is a service you can trust no rip offs many thanks.

Mrs P------s 5

Oct 11, 2016

The staff are so very polite and helpful in every way.

Mrs M------n 5

Oct 11, 2016

Always a reliable high quality service, efficient and friendly staff who deal with the customers with courtesy and integrity. Thank you

Mr S------e 5

Oct 4, 2016

As always, great staff and excellent service. Thank You.

Mrs L------e 5

Oct 4, 2016

I have always found this garage to be friendly, accommodating and professional which is why we stay with them despite the fact they have moved further away.

Mrs G------y 5

Sep 30, 2016

Splendid service as always. Thank you

Mrs B------k 5

Sep 26, 2016

An excellent service, polite, friendly and professional - as always.

Thank you to all the staff involved.

Mrs H------y 5

Sep 16, 2016

As usual. Excellent all round.

Miss W------s 5

Sep 16, 2016

Always a super all round 5 star and friendly service from Trident Thank you

Dr N------n 5

Sep 12, 2016

The whole process of servicing/MOT for my car went very smooth. I was treated with courtesy and everything was explained at an appropriate level.

Mr S------y 5

Sep 9, 2016

Brilliant service as always.

Mr S------h 5

Sep 9, 2016

Another great experience at Trident.

Mr G------r 5

Sep 9, 2016

I found everything to my total satisfaction keep up the good work. Having dealt with numerous dealership's in the past your service is up there with the very best thank you.

Mrs A------r 5

Sep 9, 2016

Wonderful service as always. Cannot be faulted.

Mrs M------n 5

Aug 30, 2016

I continue to be impressed by the excellent customer service provided by Trident.

Thank you.

Mr C------s 5

Aug 30, 2016

As always - an excellent service from Sean, Alex and the team

Mrs M------r 5

Aug 30, 2016

As usual, your staff at Ottershaw went above and beyond what might reasonably be expected of them. Especially nowadays, this is very refreshing. Thank you.

Mr P------r 5

Aug 26, 2016

Up to the expected standard as always.

Mr F------s 5

Aug 26, 2016

First class service and MOT.

Mrs E------e 5

Aug 26, 2016

Extremely polite and friendly guys who picked up and returned my car. All very satisfactory.

Mr N------n 5

Jul 29, 2016

I feel that Trident fulfills all my needs and expectations and that's why I keep coming back.

Mr H------m 5

Jul 29, 2016

Very pleased with my whole experience with Trident, from buying the car to my recent MOT thank you.

Mr T------y 5

Jul 27, 2016

Great Service & Good Coffee. Nice people to do business with.

Mr P------s 5

Jul 20, 2016

As always you guys are just brilliant. Taxi home taxi back and a nice chat with Jeff on the way. Many thanks.

Mrs W------d 5

Jul 11, 2016

Very satisfied with the professional service and welcome given by the Trident staff. Thank you all very much.

Mr C------x 5

Jul 8, 2016

Just the same old amazing service we've come to expect. Sean is extremely efficient - always such a pleasure dealing with him.

Miss M------r 5

Jul 7, 2016

Excellent service as always.

Mr N------l 5

Jul 7, 2016

Thanks again - great service as always.

Mr L------r 5

Jul 6, 2016

Sorry, I delivered the car dirty so was very happy to get it back freshly valeted. Pleasant central showroom cocoon in which to wait. Good choice of magazines. Wifi if I needed it. Good coffee machine. Altogether good experience.

Mrs C------n 5

Jul 6, 2016

Always an excellent company to do business with.

Mr K------y 5

Jul 5, 2016

First class service.

Mr S------r 5

Jul 5, 2016

Very helpful, even to the extent of touching up some stone chip damage on the bodywork.

Many thanks

Mr P------r 5

Jul 5, 2016

Great Service Thanks.

Mr D------s 5

Jun 29, 2016

A great experience, as always

Mr M------r 5

Jun 27, 2016

I have been coming to Trident for nearly twenty years. It is always a pleasant experience and I feel confident with the workmanship and price.

Mr W------y 5

Jun 24, 2016

Trident are, and have always been very attentive without being overbearing. Excellent Garage. Regards

Mrs P------e 5

Jun 24, 2016

As always, The staff at Trident were helpful and friendly... and the work done was of a high standard.

Mr P------r 5

Jun 23, 2016

There is no way this service could be better, but if there is I'm sure you will find it.

Mrs H------s 5

Jun 23, 2016

Excellent service as always. The transfer service back home and collection to pick up car is much appreciated.

Mr H------l 5

Jun 22, 2016

An excellent service. Thank you

Mrs B------r 5

Jun 20, 2016

As always extremely knowledgeable and professional reps. A mention to Chris Monk who explains work to be done and any prospective work that needs keeping an eye on for future services, in an easy to understand and professional way as I have always found him - thank you Chris.

Miss C------y 5

Jun 16, 2016

Excellent service - as always.

Mrs A------n 5

Jun 15, 2016

Excellent service all round.

Mr H------n 5

Jun 14, 2016

Very efficient as always.

Mr K------n 5

Jun 13, 2016

Excellent as usual - I have been a customer every Year for over 25 years

Mr J------n 5

Jun 9, 2016

Excellent service as always

Mrs B------e 5

Jun 9, 2016

All excellent. Polite courteous and a good atmosphere .all reception staff were a happy bunch.

Mr L------f 5

Jun 6, 2016

From booking to collection and return after servicing top marks

Mr G------r 5

Jun 6, 2016

Always a great dealership to deal with.

Mrs D------n 5

Jun 1, 2016

We've been with Trident Honda now for 5 years and never had anything that could possibly disappoint us. Hence we drive the distance to Ottershaw.

Mr M------h 5

May 31, 2016

Sincere thanks for your professional and honest service.

Mrs A------s 5

May 31, 2016

As always the staff were helpful and understanding.

Mr H------y 5

May 26, 2016

Really pleased with communication.

Absolutely delighted when the car was returned cleaned inside and out, thank you very much . Excellent job

Mrs R------r 5

May 26, 2016

I am delighted with the service provided by Trident Honda - my car was collected and returned beautifully clean - fully serviced and with a new MOT. I can't fault anything about your service - from booking to return of the car. I am also delighted with my Honda Jazz A lovely car and I have been pleased with it from the day you sold it to us

Mr R------t 5

May 20, 2016

Pleased with the car and customer services and sales team.

Mr M------s 5

May 20, 2016

Great place to take your car highly recommend

Thank you

Mr G------n 5

May 20, 2016

The service was quickly and efficiently carried out. The Ottershaw team were a pleasure to deal with.

Mr S------e 5

May 13, 2016

Great contact from start to finish, thanks.

Mrs J------h 5

May 13, 2016

Always a pleasure to do business with.

Miss D------n 5

May 13, 2016

Thanks for a great service all at Trident Honda Ottershaw

Mrs H------n 5

May 11, 2016

I really appreciate having my car picked up and returned to my home for a routine service. Everyone is very nice and friendly, well done.

Mrs H------s 5

May 10, 2016

Trident go that extra mile

Mr F------d 5

May 9, 2016

Once again a very good experience. Thank you

Mrs D------n 5

May 9, 2016

Great service as always.

Thank you

Mrs C------r 5

May 6, 2016

Always good service over many years. Alexandra always very helpful. Best wishes to all the Staff.

Mr W------h 5

May 4, 2016

Excellent service and good price.

Mrs P------s 5

Apr 29, 2016

I am very grateful for the emphasis on personal care and politeness from all your staff, including reception staff and for the collection and delivery of my car since I bought it from you, despite the distance. Thank you very much. This gives me great confidence that the standard of workmanship must also be good (although I know nothing about cars).

Mr C------k 5

Apr 28, 2016

A very good service and Honda should be proud.

Mrs T------n 5

Apr 28, 2016

As usual excellent service.

Mr R------n 5

Apr 28, 2016

Impressed by the courteous service and very pleased that you picked up and returned the car to us.

Thank you.

Mrs J------n 5

Apr 26, 2016

I'm very impressed with the service and efficiency of the staff.

Mr F------r 5

Apr 19, 2016

Everyone I deal with at Trident is professional, efficient and courteous. You provide an excellent standard of service that other garages should aspire to.

Mrs M------h 5

Apr 15, 2016

As usual, efficient and pleasant staff, from booking the service to finished job.

Mrs O------y 5

Apr 14, 2016

Excellent service as always

Mr M------s 5

Apr 12, 2016

Great Place to have my Honda CRV serviced.

Mrs M------s 5

Apr 8, 2016

Great customer service. Thanks

Mrs F------d 5

Apr 8, 2016

Perfect and organised service - will continue to use Honda services.

Thank you.

Dr P------t 5

Apr 5, 2016

The whole experience was a delight. Fast, efficient and friendly.

Mrs G------d 5

Apr 4, 2016

Staff inside and out are always polite and well presented.

Always a pleasure to go into the showrooms.

Mrs P------y 5

Apr 1, 2016

Usual excellent service.

Mrs S------h 5

Mar 29, 2016

My car was just in for a couple of recall problems, but I found the whole thing very professional and great service.

Mrs P------h 5

Mar 29, 2016

Excellent service and amazing cleaning of the car. Would always use Trident. Thank you.

Mr L------n 5

Mar 24, 2016

First experience of using service department for fitting optional extra on new car. Very pleased

Mr H------n 5

Mar 22, 2016

Trident Honda at Ottershaw were, an excellent place to take your car. I cannot envisage taking my CRV and Jazz anywhere else. 10 out of 10

Mr M------s 5

Mar 22, 2016

Perfect in every way as usual.

Mr G------y 5

Mar 22, 2016

I have very rarely found anything not entirely satisfactory at Trident for the more than 25 years I have used their services.

Mrs V------r 5

Mar 16, 2016

As always a very easy procedure.

Mr & Mrs Harding 5

Mar 15, 2016

I am always treated well by all your staff.

Mrs F------i 5

Mar 14, 2016

usual high standard Honda Service.

Ms C------m 5

Mar 14, 2016

Only to say that in the 9 years that I have been dealing with Honda, Firstly at Weybridge and now at Ottershaw I have received nothing but excellent service with all the staff I have dealt with being very understanding and friendly.

Mr R------t 5

Mar 11, 2016

As ever quality service.

Dr P------t 5

Mar 11, 2016

Service was fast and efficient.

Mr P------e 5

Mar 10, 2016

Always 1st class treatment.

Mr C------g 5

Mar 10, 2016

Very friendly service.

Miss R------e 5

Mar 9, 2016

I used the collection service for ease of getting my car to the garage, the drivers were very polite and I found this service very helpful as I could have my service and MOT done while I was at work.

Mrs S------n 5

Mar 7, 2016

As always it is a pleasure to deal with Trident Honda. Everyone extremely helpful and friendly. I wouldn't let my car be handled by any other company than Trident Honda. When the time comes to change cars it will always be in the hands of Trident Honda.

Ms S------h 5

Mar 2, 2016

we have been using your garage and services for many years for our Honda crv and naturally wanted to use you for my new car as well as you do other makes of car, and very pleased I am, will be using you in future for both our cars, A big thank you to all your staff.

Mrs G------l 5

Mar 1, 2016

As always excellent customer service from the front office staff. The MOT was carried out within the 1 hour window as quoted. It's always nice to have a coffee, biscuits and a wander around the showroom. Everyone makes you feel welcome.

Mrs G------n 5

Feb 29, 2016

Great friendly helpful service as always.

Mrs D------e 5

Feb 25, 2016

Just excellent service as usual.

Mrs H------y 5

Feb 19, 2016

After 14 years of regular services still very satisfied on all counts.

Mrs H------y 5

Feb 17, 2016

Chris monk and his team are a credit to the Honda brand. Couldn't ask for more.

Mr W------s 5

Feb 17, 2016

For years I have run old bangers and as a retired mechanic have done servicing myself.

Having bought a 3 year old CRV from you last June this was the first time I have ever presented a car for a professional service.

I was really impressed with Trident Honda, the lifts to and from my home by Peter, the efficiency of the actual car service, attention to detail, the counter staff came over as willing, friendly , helpful so all in all a very good experience - Thanks a lot.

We really like the CRV and the cars economy, comfort and it is designed to make driving a pleasant experience. So all round a win win experience

Mr P------n 5

Feb 17, 2016

First class service as always.

Mrs M------y 5

Feb 17, 2016

I have received an excellent service from Honda at Ottershaw.

I have found the Honda personnel friendly, responsive and always listen to their customers.

The car was serviced as planned and ready on time, returned clean, what more can you ask for?

Mrs A------d 5

Feb 17, 2016

Excellent pick and return service thank you.

Mr N------s 5

Feb 11, 2016

Excellent service throughout - thank you.

Mr L------n 5

Feb 11, 2016

The customer service (from Mick and his team and Alex and the service desk team) is the principal reason why I have continued to use Trident for so many years. Thank you.

Mrs F------d 5

Feb 10, 2016

I have been with this garage since I bought my car (from them) and always had good service. They are helpful, courteous and efficient. Never had a problem with them.

Mr R------n 5

Feb 5, 2016

Honda Happiness equalled by Trident Tremendousness Just wanted to say thanks again for the splendid way you all helped (Kevin,David and Sean among others) to overcome my mistake in double booking my service with one of my busiest days of the month Having told my morning and afternoon obligations I might not make them, after Trident pulled out all of the stops, I made them both. Well Done

Mrs R------n 5

Feb 5, 2016

Always good to leave my car in very capable hands.

Mrs W------n 5

Feb 3, 2016

Whole experience could not have been better. Totally exceeded expectations Thank you, Trident Honda

Mr W------y 5

Feb 3, 2016

Every visit is a pleasure. All Staff very helpful and courteous.

Mr S------n 5

Feb 3, 2016

Very good service provided.

Mrs S------r 5

Feb 1, 2016

My car was in for a safety recall of the airbags. Because it is too difficult to get to and from you without a car, I appreciated that having left my car with you, I was given a lift home, and then later, picked up and driven back to you where I collected my car.

Thank you.

Mr M------e 5

Feb 1, 2016

Went to replace the front airbag, which had been recalled due to a faulty. Staff was very friendly, professional and most importantly very honest. Did a free health check on my car and recommended to wait for sometime to get some of the parts to be replaced since they are still within legal limit. Normally, you find advisers trying to sell parts unnecessary rather than giving their honest opinion. I especially appreciate that quality from someone who has more knowledge relating to the subject. That make me as a customer to revisit Trident though its not the nearest to my home. Keep it up Trident. Great work.

Mrs M------n 5

Jan 29, 2016

As always - Five Star Service from everyone particularly Service Reception - excellent.

Mrs G------n 5

Jan 28, 2016

Thank you Trident staff, There is generally an excellent service and I got an appointment for a replacement battery for the day after I rang, which was brilliant. I was even offered one for later the same day but that wasn't as convenient for me.

Excellent, friendly and as far as I can tell totally efficient and professional.

thanks.

Mr B------n 5

Jan 28, 2016

Have been a regular customer for more than twelve years,and have always received exemplary service.

Many Thanks

Mr G------n 5

Jan 25, 2016

Everyone was very helpful with a couple of problems I had with my CRV that were related to work carried out by insurance repairers. On what was clearly a very busy day for them, they were very reassuring and helpful. I also had a flat battery which the RAC said needed to be replaced and the team very kindly helped me out. I can't thank them enough.

Mr C------e 5

Jan 25, 2016

Excellent service I was taken home and fetched when the car was ready.

Mr A------e 5

Jan 13, 2016

Best car organisation to deal with by far

Mrs J------s 5

Jan 11, 2016

My car is always collected from my home and returned when the service has been completed. I appreciate this service.

Mr G------n 5

Jan 11, 2016

Quick, efficient and courteous service which I would recommend to anyone.

Mrs B------s 5

Jan 8, 2016

We're very glad to be living so near to trident Ottershaw Thank you for your most helpful and efficient service at all times.

Mrs A------e 5

Jan 7, 2016

Thank you again for excellent service .... Keep up the good work

Mrs D------s 5

Jan 4, 2016

Really value the drop from and pick up service high enables me to have my car serviced at Trident without bothering everyone else in the family. Thank you.

Mr L------s 5

Jan 4, 2016

Excellent advice on the type of repair required which saved me the cost of a new tyre.

Mr P------r 5

Dec 29, 2015

I am pleased and satisfied that Trident continue to honour their pledge to service Rover vehicles as long as is possible.

Mrs C------y 5

Dec 29, 2015

Trident Honda Ottershaw have provided excellent customer service from initial purchase of the car through to after sales and at each service - we are extremely happy with the service provided by the team and would recommend to any friends or family, thank you very much.

Mrs F------d 5

Dec 23, 2015

I bought my car from this garage and had it serviced there ever since. I have always been treated well and will continue to use the garage for service and MOT for as long as I drive it. I preferred to go to Weybridge, but they pick the car up for service and bring it back which makes it easier for me.

Mr B------s 5

Dec 23, 2015

Usual Excellent service from everybody at Trident

Mr V------e 5

Dec 21, 2015

The service was above and beyond what I was expecting. Was a nice surprise that it was washed when returned

Mr P------s 5

Dec 21, 2015

High standard of service shown all round.

Mr H------d 5

Dec 21, 2015

Always the best and most reliable.

Mr B------t 5

Dec 21, 2015

Very prompt, professional and friendly service.

Mr D------s 5

Dec 16, 2015

Brilliant service and staff as always

Mr S------t 5

Dec 15, 2015

I had my car collected from home and dropped off afterwards. Your questionnaire does not cover that, but both drivers were polite and explained what was going to be/had been done. Courtesy phone calls to alert me that the drivers were on the way were very helpful.

Mr H------n 5

Dec 15, 2015

I had my car serviced on a 'while you wait' basis. During that time I was looked after very well by your staff with an abundance of refreshments on hand as required.

A professional and friendly service.

Mr G------n 5

Dec 11, 2015

First time I've been to Trident (just moved to work locally). You were able to help out by doing the service at relatively short notice, and were also able to offer a courtesy car, which was a real help.

Thanks.

Mrs J------n 5

Dec 9, 2015

It is always a pleasure to deal with the service team who I find to be consistently pleasant, courteous and most helpful.

Mr D------n 5

Dec 8, 2015

I have brought my last five cars from Trident, and I would not go anywhere else. I have always found them very helpful, very friendly, and very efficient, I would recommend their services to anybody, and can only describe them as brilliant and simply the best.

Mr W------d 5

Dec 7, 2015

Most impressed with my Honda Jazz and with Trident.

Keep up the good work.

Mr L------s 5

Dec 7, 2015

Very efficient and service carried out within the timescale promised.

Mrs S------n 5

Dec 4, 2015

As always I am very happy with the service Trident offer. Good advice given. Lovely to have my car returned clean and gleaming. As I am unable to clean the car I am thrilled to see it looking so smart.

Mr P------e 5

Dec 4, 2015

Used you for 7 years your service is exceptional.

Mr P------y 5

Dec 2, 2015

Always very helpful.

Mr D------w 5

Dec 2, 2015

It's always a pleasure dealing with you people, service is always 1st class.

Mrs T------l 5

Dec 1, 2015

I received the usual courteous and professional service that I have always received at Honda Trident.

Mrs D------e 5

Nov 30, 2015

As usual, very efficient.

Mrs C------r 5

Nov 26, 2015

You can trust Trident staff so that you have peace of mind when your car has either been repaired or checked for faults or had a general overhaul. I would not hesitate to recommend Trident to others.

Mrs B------y 5

Nov 26, 2015

Very pleased with the service. I was told of the cost when I booked and was contacted as soon as the car was ready. It was given to me in a very clean manner.

Mrs C------s 5

Nov 25, 2015

Very happy with the local Honda garage, service, reception courtesy and will continue to use you.

Mr P------r 5

Nov 24, 2015

Trident's commitment to continue to repair and service Rover vehicles is much appreciated.

Mr E------s 5

Nov 20, 2015

Fantastic collection and return of my car - really helped out

Mr S------e 5

Nov 19, 2015

Great service through out. And charged less than was originally quoted That's never happened before.

Mrs D------e 5

Nov 19, 2015

Just superb.

A T------s 5

Nov 17, 2015

I have always been extremely pleased with the service at Trident....previously at Weybridge. But the quality of service and customer support remains exceptional. For this reason I have ordered a new car from Trident. Thank you all so much.

Mr P------h 5

Nov 17, 2015

Excellent service and Chris was great throughout - very professional and kept me fully up to date of all developments.

Ms C------y 5

Nov 17, 2015

I have used the Honda garage for about six years. I brought the car from the same garage. I have always had excellent service. Thank you

Mrs J------h 5

Nov 11, 2015

Great staff they go out of their way to be friendly and helpful.

Mr G------h 5

Nov 11, 2015

Great experience. Also like the flexibility of being able to drop the car off and collect it 24/7.

Mr R------l 5

Nov 11, 2015

I used Trident back in the 90s to service my company car and was always happy with the service and people I dealt with. This prompted me, it later years, to recommend trident to my family and friends and again I was always thanked for recommending yourselves. I now have the opportunity to use Trident again and as ever am extremely happy with the work carried out and explanation I received on what had been done. Thanks to the employees of Trident ottershaw for being welcoming and courteous in every aspect of their job and for the management and directors of Trident/Trident Ottershaw for employing fantastic people.

Mrs A------n 5

Nov 10, 2015

Outstanding Service

Mrs H------e 5

Nov 9, 2015

Great service as usual.

Mrs S------s 5

Nov 9, 2015

Great service as always.

Mrs S------d 5

Oct 30, 2015

Notably courteous staff handling the paperwork. No problems whatever.

Mr P------t 5

Oct 28, 2015

It was nice to have been asked if I preferred a manual or automatic courtesy car on the day.

Staff were extremely courteous and helpful.

Mr L------s 5

Oct 26, 2015

Excellent service, friendly and informed sales and service staff.

Mrs B------a 5

Oct 26, 2015

I bought the car from you. Had both this one and the one I had before services with you. I will be back next year.

Best regards

Mrs M------n 5

Oct 26, 2015

The exhaust on my elderly Jazz failed on Monday - I was able to deliver it to Trident on Tuesday however because it was an unscheduled repair they did not get round to it until too late to order spares that day. I was lent a brand new Jazz courtesy car without any problem and my car was ready for collection at mid-day on Thursday. I cannot fault the service I get from Trident Ottershaw. Just a bit disappointed that it didn't seem to qualify for a wash or hoover

Mr J------v 5

Oct 26, 2015

Very pleased with high service levels.

Mrs N------r 5

Oct 22, 2015

Mrs Nelson-Walker said that she is very happy with the service and that she would give us 11 out of 10.

Mr D------s 5

Oct 20, 2015

Brilliant service and staff as always

Miss B------d 5

Oct 20, 2015

I find the staff warm and welcoming and make visiting Honda a lovely experience.

Miss T------r 5

Oct 20, 2015

Brilliant, always have been.

Mrs T------r 5

Oct 19, 2015

I have been to trident garage for a good many years now & will not change because the whole experience is the best I have had from any other garage. I have not one fault All departments are excellent.

Mrs T------s 5

Oct 15, 2015

There was a happy, friendly and relaxed atmosphere and a pleasure to be there. Thank you all very much for taking such good care and attention to my car.

Mrs L------e 5

Oct 15, 2015

Always excellent and good value.

Mr C------r 5

Oct 15, 2015

Excellent as usual

Mr T------t 5

Oct 14, 2015

Continues to give a very good service experience throughout.

Mr L------e 5

Oct 14, 2015

Although the car was only in for an inspection to identify an unusual noise and slight 'knocking', the engineer carried out a thorough check and explained the possible problem. He rectified one of the problems and explained exactly what might still be happening with the knocking and suggested the actions we should consider taking in the future. He assured us that there was no danger in driving the car. This was very helpful and re-assuring.

The reception staff were extremely helpful and dealt with us in a very efficient and pleasant manner.

Dr G------n 5

Oct 13, 2015

As usual the customer service is first class. The closure of Weybridge worried me but I should not have been. The Ottershaw premises are easy to get to and excellent. Thanks.

Mrs C------t 5

Oct 13, 2015

i purchased my car from Trident and have since always been very pleased with the efficiency of the company and work done. Everyone is very polite and helpful - highly recommended.

Mrs B------t 5

Oct 5, 2015

Our first time to the Ottershaw site but everyone was very welcoming and friendly. Efficient and knowledgeable staff .

Mr H------n 5

Oct 2, 2015

Sean,does an excellent job. That's why I keep coming back.

Mick keeps you updated,perfect.

What a team

Rob

Mr F------n 5

Oct 1, 2015

Excellent customer service in keeping with Trident Honda's well earned reputation at Weybridge and now Ottershaw.

Mr D------r 5

Oct 1, 2015

Very good experience nothing was too much trouble.

Mr K------t 5

Sep 23, 2013

very happy with my service. ten out of ten!