Tag: reviews


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5

Great customer service as usual. I like the fact that the staff have worked at Trident Ottershaw for as long as I have going there.

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5

Always very efficient and friendly people at Trident Honda. Highly recommend them

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5

As always we have been extremely pleased with the overall service provided. We always recommend Trident.

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5

Very pleased with the annual service & MOT, excellent service all round.

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5

As usual you were great

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5

As usual a very professional efficient service offered by your team which had been consistent for more than 20 years...: thank you

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5

From the quick call back after requesting a booking online, to the friendly helpful service throughout, I would definitely recommend Trident Honda.

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5

Excellent facilities while waiting and the staff, as always, go the extra mile !

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5

a very slick operation. well done

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5

great team

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5

Great service as usual.

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5

Excellent service and chance to look at new cars

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5

The service took less time than I had anticipated, and the waiting area was well stocked with coffee and snacks.

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5

As always a good service and attention.

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5

Friendly and efficient as always

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5

Very professional service.

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5

First class service - as usual!

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5

Always gave good service from Trident

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5

The atmosphere is good and it seems like a good place to get your car serviced and MOTd. Excellent place and people.

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5

as good as usaul

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5

Your staff are always lovely and very helpful , thank you!

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5

Reception were very knowledgeable and friendly welcoming and engaging a very pleasant experience

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5

Always a pleasure to use Trident Honda. A reliable service, friendly staff and good quality mechanics.

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5

Keep up the excellent work

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5

Very good service, as always. Thank you.

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5

Very happy with the service & MOT , everyone was friendly & helpful, thank you.

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5

Very good

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5

as usual very helpful.

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5

Staff are very friendly and helpful, would recommend them to friends and would keep using them in the future for my own car.

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5

Very professional and nice friendly staff

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5

All very good as usual.

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5

I have always found Trident Honda to be very professional and they make arranging appointments very easy.

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5

Brilliant service as always

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5

I am grateful for the professionalism and courtesy of the reception staff and for the thorough work of the mechanic who serviced my car.

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5

Usual high standard.

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5

Excellent as usual

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5

Great service as usual. Thank you

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5

You are always very helpful and great service!!

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5

Happy with the service

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5

Thank you for great service yet again!

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5

Always top quality

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5

All done efficiently as usual. Thank you every one.

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5

The usual very high standard of service from the collection and return of my car to the superb cleaning of my vehicle.

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5

Friendly efficient and professional service

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5

Extremely satisfied for the service provided

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5

Very efficient fault diagnosis and super helpful and friendly team as always

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5

Easy to book. Helpful staff. Car picked up and returned professionally and clean. Good service.

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5

Brilliant Communication and very efficient staff

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5

trident Honda superb as always

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5

As usual, the service we received was excellent. We think the best thing to say would be that we would never use anyone else to carry out work on our cars.

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5

Very pleased with the repair. Well done

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5

All the staff are very friendly, even after a year the sale person, remember you and says hello, now that's what I call service

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5

Charming staff as always.

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5

Exceptionally professional service makes me feel valued and reassured that the car will be looked after. Very kind and friendly and everything is smoothly run. Very impressed with the service!

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5

Perfect

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5

Good service

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5

Very pleased with the whole experience

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5

Usual high standard of service from Trident Honda

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5

Good service as always

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5

Excellent experience.

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5

excellent overall service

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5

As always excellent service and courtesy

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5

Keep up good work and thank for very efficient service and always pleased when collecting car.

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5

As always, great service

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5

All staff very professional and polite

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5

Great service as always. Many thanks

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5

Keep up the great work.

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5

Very satisfied as usual with the service provided. Thank you all

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5

Very good job

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5

Excellent as always

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5

Everything was very satisfactory

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5

Daryl was courteous, friendly and helpful.

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5

All excellent

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5

Very professional as always

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5

It's always a pleasure to get repairs or servicing done at trident they are highly professional always keep you informed & the coffee & biscuits are lovely thanks trident see you soon for my mot & service

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5

All went smoothly as always.

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5

Good as usual

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5

I have always been very satisfied with the service and the staff are always very helpful and courteous.I would recommend anyone to use the Ottershaw team.

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5

As always, a perfect professional service from Trident Honda.

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5

Having used your garage for many years it is nice to find that the standard of service provided is as high now as it was when I first used you. Thank you

Trident Honda Ottershaw

Trident Honda is a family business established in 1963. Our desire is to provide nothing less than outstanding customer service.

If we have failed to delight you, then please accept our sincerest apologies and we would love to have a chance to put that right. To that end please Contact Us, or call 01932 874411 and ask to speak to either our Customer Champion or myself.

If you would like to leave us a review, then please visit one of the following sites:


If you would prefer to add a review outside of Google and Facebook, then you can either wait until we send you a post-service survey, or simply Contact Us with your rating and any comments.

Thank you.

Managing Director, Richard Roberts


Richard Roberts
Managing Director

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Please view our recent Google and Facebook reviews below:


Tag: reviews

Please read below feedback provided by our customers in their workshop surveys. Please note that their names have been redacted to maintain their privacy.

Tag: reviews
5

Trident are a wonderful company. Everyone is very friendly and helpful. I have recommended them to all my friends and family

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5

Thank you, Trident! Fantastic experience as always

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5

As usual the whole process with Trident Honda was smooth and easy.

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5

very friendly and efficent.

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5

A BIG thank you to Chris Monk and all at Trident Honda.

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5

I have traded with Trident for several of my cars and always found everyone most helpful.

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5

Very efficient and helpful

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5

I am very happy with everything that has been done by Trident on my car.

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5

Very helpful & pleasant to deal with.

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5

Always excellent service

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5

Friendly and helpful as usual, both the office and workshop teams.

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5

Really excellent customer care

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5

I have been with this garage ever since I bought my first Honda Jazz in 2004 and have always received excellent service and support from them. I can high,y recommend them!

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5

Very professional experience

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5

I have used Trident Honda for many years now and the service is always 5 star, well done so many companies have lowered their standards of service, yours is excellent

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5

As always staff polite and professional. Showroom and waiting area immaculately clean.

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5

brilliant

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5

Great service and friendly staff .

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5

Great service and friendly staff

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5

The whole experience of having my car serviced, and the MOT renewed was very easy indeed. The two staff members I spoke to were very friendly, professional, and clear in all communications. Thank you.

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5

Service very efficient and friendly

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5

Always a pleasure to deal with this garage.

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5

As always a pleasure to talk with all the staff and ease of booking etc can't be faulted. Thanks again

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5

Excellent service as always

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5

Excellent service and professionalism, which I have enjoyed since 2002

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5

Very good service

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5

Service with a smile as always. Thank you

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5

Thank you for your service.

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5

As always welcoming and very friendly!

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5

Very satisfied

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5

The staff at Trident are amazing. The reception staff are welcoming, friendly, professional and efficient, and coupled with the Technical staff make an amazing team. I would recommend this garage to family and friends. Thanks again for looking after my Honda!

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5

Always a warm welcome from Daryl who answers any questions and is very friendly and professional

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5

As always, excellent service from all involved. Especially appreciate collect and delivery option. Well done Trident Honda!

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5

It was a good experience and my car is running beautifully after its service. Thank you to all who were so helpful.

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5

Very good service and welcoming by staff - thank you.

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5

Excellent service and friendly, knowledgeable team members.

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5

great service

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5

Always receive excellent service. Cant fault it!

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5

A straightforward and stress free experience. Thank you.

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5

Very courteous and professional staff. My special thanks to Mr Monk for his help and advice.

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5

Fantastic service all really nice people warm and friendly

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5

Great staff, great work.

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5

The company was up to their usual standard of excellence

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5

Excellent service as usual.

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5

Seamless and good courteous experience

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5

Usual great service. Thank you!

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5

Consistent high level of service and friendliness over many years. Thank you

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5

Excellent place to go to

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5

Excellent service team

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5

all good

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5

Great team.

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5

Excellent service - as I have come to expect from Trident :)

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5

I have found all the Staff with whom I have come into contact with polite, friendly and helpful.

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5

Ive always had excellent service from Trident Honda

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5

Excellent, friendly and professional service, as always. Thank you

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5

smooth process from booking, reminder of appointment and the actual service

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5

Always satisfied with Honda services which is why I always return.

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5

Friendly efficient staff, would definitely recommend Trident Honda to people

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5

The service is excellent

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5

Mr Christopher Monk and Ian were really helpful and friendly. Thank you

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5

Service done while I waited. Comfortable waiting area,pleasant atmosphere.

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5

Excellent service as usual. Polite helpful and friendly staff. Thank you Trident

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5

Faultless!

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5

Trident Honda Ottershaw was exceptional !!! Ticks all the boxes. Great service in every way.

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5

Friendly and efficient - as always!

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5

Great service

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5

Very satisfied as usual

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5

Always use Trident for my car and always been very pleased.

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5

Always a good experience at Trident

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5

I've used Trident Honda for a number of years and have always been pleased with the professional service l have received both for service and sales Thats why l keep returning.

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5

Excellent service all round

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5

Great service, as ever.

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5

Trident as always provided first class service , due to their servicing the vehicle feels like brand new when I drive it away . Very satisfactory .

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5

As always, I'm more than satisfied with my experience of Trident's excellent service. I can't rate them highly enough. So, a big thank you !

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5

Always excellent service and friendly staff

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5

Fantastic service.

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5

The whole process was smooth professional and very pleasant.

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5

Staff, as ever, courteous and helpful.

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5

Always a great garage do deal with.

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5

Very well managed throughout, courteous and professional, clear and patient explanations, thank you all very much.

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5

Excellent service from all staff

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5

Excellent service as always

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5

As usual the Service Reception Team were very friendly and welcoming. Alex Cruickshank dealt with booking in my car for it's MOT, and contacted me as soon as the work was finished. Would thoroughly recommend Trident Honda to anyone.

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5

Thank you for being both friendly and professional.

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5

Collected at time agreed and returned in emmaculate condition. Paperwork clearly showed work carried and mot result. Thank you

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5

Were very pleased with the service we received yesterday from collecting the car the work done and returning the car.

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5

Fantastic service. Kept informed throughout of what was happening and when.

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5

It is a pleasure to deal with exceptional charming competent individuals. The main reason why I did my recent purchase at Trident.

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5

Good experience all round

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5

First class as ever.

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5

Helpful, friendly and professional service as always

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5

As usual excellent service and advice all round

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5

Great service very satisfied

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5

Everything was very easy and without fuss all staff concerned were very helpful and friendly.car was picked up and returned by very friendly driver. Thank you

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5

all staff most courteous, friendly and helpful

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5

Very helpful friendly staff

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5

Always a pleasure to come in to Trident. I have been using the garage for many years and the fact that many of the staff are still the same says a lot.

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5

Excellent service, friendly staff

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5

As always very satisfied, thank you .

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5

As always, Trident continually offers and delivers a first class service. The staff are friendly and always courteous which make Trident easy to do business with. Many thanks for all your support.

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5

I cannot fault this service given by Trident. Excellent customer service, nothing is too much. Thank you

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5

First class as always

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5

Impressed as usual with courtesy, knowledge and friendliness. Thank you.

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5

Consistently good Service over Decades!!

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5

The whole Team at Honda are very welcoming and friendly. I would highly recommend your commitment to providing an excellent quality service in all areas of your business.

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5

Usual good service received.

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5

Always very satisfied

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5

Perfect service end to end.

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5

Always been great service.

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5

Great Trident Honda service as I have always come to expect.

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5

Lovely friendly staff and great area to air and relax while waiting

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5

Excellent service, thank you

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5

Excellent service as usual Alexandra particularly very helpful

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5

As always a very good experience

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5

Excellent service as usual

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5

A very professional operation

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5

As good as ever.

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5

Excellent, efficient and friendly service as usual!

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5

I have used you for several years and have always come back

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5

As always an efficient turnaround, met with great customer service and only charged for what needed doing.

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5

Very very efficient from start to finish. Thanks to all again

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5

Great service as always

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5

I can never fault them, they are always so helpful. I really do appreciate their honesty.

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5

Staff friendly and service efficient.

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5

easy and quick to book service was able to wait for it to be done, staff friendly, polite and helpful.

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5

As usual I was happy with the process of my yearly service and the picking up of and returning of my car . No problems from a happy. customer . Thank you.

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5

Thank you very much. As usual you doing great job.

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5

Great service as ever!

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5

Always get brilliant service here. Thank you

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5

As always a professional service provided by staff

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5

Everything carried out efficiently as usual, thank you.

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5

Very easy booking. Professional staff . Mark was super helpful , professional and polite while explaining the work being done on the car.

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5

All in all a satisfactory seamless and professional experience

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5

Very satisfied as usual, excellent service

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5

top class service,great job of the courtesy clean thankyou

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5

Always polite, helpful.

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5

Usual courtesy and friendliness at all levels, Thank you

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5

Excellent punctuality and information as usual

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5

As usual, swift and efficient service.

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5

Staff very polite and helpful. A good service, car felt significantly improved. Car cleaning very good. Very very pleased overall.

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5

Thank you . Very happy.

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5

Excellent service thanks

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5

All good!

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5

I am totally satisfied with the Service Trident has offered me and grateful that my car was collected and returned. 5star also to the gentleman who collected and returned the car. Very courteous and punctual.

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5

Chris and Team make the whole Service experience a relaxed and professional visit to Ottershaw. Thank you Trident for looking after me and the Car

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5

Great service

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5

Always pleased with your service

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5

Usual excellent service!

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5

Excellent service as always. All the staff are very helpful and friendly. The waiting area is pleasant too

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5

I have been using Honda Ottershaw and previously Weybridge for many years and have always been very pleased with the service provided and the friendly, helpful staff I have dealt with.

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5

As always excellent service.

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5

Very friendly and helpful experience

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5

The whole process was very good from reception through to completion of the service and MOT

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5

Great services as always

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5

Excellent service as always.

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5

Excellent service. Wouldn't go anywhere else . Very happy

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5

Always good service at trident otteshaw. Very friendly staff and comfortable to wait.

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5

Staff always friendly and helpful, I have been using this garage for many years and not had a problem.

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5

Reception, Darrell and Ian very friendly and talked through everything. As always, Alex very welcoming

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5

Always a pleasure dealing with the staff, especially Alex who is warm friendly and very helpful and explains things very well. Thank you once again for another excellent service and MOT

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5

Thank you as always for very efficient service. Was contacted and collected car and was informed of details and service. I was asked if any other queries and Happy with it all. Thanks again!

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5

Love the collect and delivery service

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5

Awesome service. Friendly staff.

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5

All went smoothly as usual. Very satisfied

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5

Great service

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5

Excellent Service-as always! Mant thanks!

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5

Very good service and friendly

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5

Excellent service, as ever. Totally reliable, efficient, courteous and helpful. Brilliant!

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5

Chris, who did not know me was more than helpful in fitting in my car repair and service around my very limited time available. Everyone I met from my initial visit was courteous.

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5

Great customer service as always

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5

It is always a pleasure to bring the car to Trident as the staff are friendly and helpful.

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5

I would certainly recommend Trident to anyone looking to service their car.

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5

Brilliant service start to finish

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5

Trident are brilliant in all departments

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5

Very satisfied overall

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5

Many thanks as always to Alex and Mick for their friendliness and professionalism

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5

Great service

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5

The whole process was smooth and efficient. Driver picking up and delivering back my car was very professional.

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5

Polite, efficient and courteous as always. Thank you

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5

Superb service thank you

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5

Very pleased with service

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5

Very efficient and friendly service, and whole process simple and straightforward. Very good experience again of using Trident Ottershaw for service and MOT, and why recommending to family and friends to use where convenient.

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5

Very good all round , well done.

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5

Great service as usual, thanks

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5

Super service as always. Very professional and efficient.

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5

The service was above and beyond it was excellent

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5

As always an impeccable experience at Trident, everyone friendly and professional

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5

Thank you for your good and reliable service

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5

Compliments particularly to Mark Holman for his professionalism throughout

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5

Excellent as always

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5

Excellent staff and service very satisfied

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5

Good customer service

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5

Excellent service once again.

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5

The Service was completed on time-I was told the length of time it would take when I booked. Coffee was great whilst waiting. Alex explained my queries and invoice of work completed in a professional manner. Very pleased with my service. Thank you very much.

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5

Very friendly staff

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5

As always fantastic service from start to finish. Whole team at Honda Trident are awesome. It gives such peace of mind knowing I have somewhere trustworthy and efficient to take the car.

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5

Excellent, efficient service. Thank you.

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5

Always great service here will continue to use as always

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5

Excellent all round

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5

Very satisfied with the whole experience. Thank you.

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5

Excellent experience as always at Trident Honda Ottershaw.

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5

Great service as always and the front of office staff fantastic as always

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5

Brilliant service and team, which is why I always return.

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5

As always excellent job done!

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5

Faultless as always.

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5

Every went satisfactorily

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5

Car was cleaned very well and available for collection at the estimated time. Overall excellent customer service.

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5

Consistently quality service.

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5

Pick up service is much appreciated. Alex is always very helpful and efficient.

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5

brilliant as always

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5

Always a pleasure to deal with Trident Honda. Polite professional staff and comfortable waiting area. They couldn't be more helpful.

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5

Always receive excellent customer service

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5

I was very satisfied with all the work requested, in particular Mr Daryl Watson. Also, the loan car (Jazz), was a delight to drive. Many thanks

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5

Mr. Mark Holman and the guys at the reception have been really helpful!

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5

easy to book in, nice courtesy car and the service was completed more quickly than I anticipated. Excellent

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5

Best in town

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5

A good and friendly experience from start to finish

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5

Thank you to Mick and to Alex

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5

Honest and trustworthy mechanics

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5

Superb service car collected and returned on time Charming driver thank you Honda Ottershaw!

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5

First class service. Comfortable waiting area with refreshments. Courteous reception and handover resulting in the delivery of an immaculate car. What more could one ask?

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5

I was very pleased indeed that Trident Honda helped me with this problem which was dealt with speedily and efficiently. My grateful thanks to those involved who made the arrangements and got this done.

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5

Very impressed with your Service. Mick your Sevice Manager could not be more helpful. Thanks for your professionalism

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5

Great service!

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5

Flawless throughout.

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5

Always reliable

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5

all excellent

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5

Great experience and would recommend Trident to any one

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5

All good

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5

Really very happy with the service I received. Thank you.

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5

Everyone was very pleasant and helpful

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5

Always reliable and efficient

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5

Excellent all round service

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5

Fantastic service, as always. Thank you.

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5

Excellent service friendly staff and helpful

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5

The overall experience is excellent and the team are very friendly and helpful.

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5

great experience, lovely friendly staff, covid secure great

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5

Just great service....

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5

The welcome, support and subsequent service and consideration were excellent in what was a very distressing time.

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5

I would like to say Thank you for Alex as well Mr. Christopher Monk for being very attentive, friendly and professional.

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5

All aspects was very satisfactory, excellent.

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5

As always excellent service and friendliness from Trident Honda Ottershaw. Thank you.

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5

I have always found the Staff friendly and very helpful

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5

Friendly, helpful and professional service as always. Thank you

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5

great service

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5

Great service as always. Thank you

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5

Excellent work

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5

As always very good

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5

Very friendly and efficient

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5

As always I am delighted with the customer support and works undertaken by Trident Honda, Ottershaw

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5

Same friendly professional service as always

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5

every thing was satisatory

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5

Very impressed with the cleanliness of the car on return and the service of the door to door collection.

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5

Many thanks again for the excellent service at reception and from the workshop. A special thankyou to Alex who greeted us and was very helpful with her advice and conversation.

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5

Excellent service from the car service team as always. Very satisfied with the whole experience. Thankyou.

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5

Perfect service as always lovely friendly staff helpful and kind ver accommodating

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5

Excellent service as usual

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5

Great service

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5

The technician found and fixed a tyre puncture. After the service it is very smooth and feels/sounds/handles like a new car. Very happy with the quality of the service done.

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5

Excellent service as usual

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5

Excellent service as usual

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5

Superb attitude with great attention to detail from a charming efficient team

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5

Excellent service

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5

The young lady on the service desk is one of the nicest people I've ever dealt with. She's an absolute asset to Trident!

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5

A very professional garage.

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5

Very happy with all the attention I recieved thank to yourselves including Chris Monk for all his help and consideration.

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5

Great service as always many thanks

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5

A very professional service and very focused in keeping the customer informed, opened on time, nice refreshments, wafting for customers was clean, and fully briefed on the service completed before leaving the facility.

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5

As always great service managed by polite people

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5

Excellent service as always.

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5

Super efficient service. A speedy repair and under warranty. A great experience from Trident and Honda.

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5

Great. Thanks

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5

Very pleased with the service .My car was picked up from my house as requested and also returned .This was very helpful.

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5

Great service always.

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5

From the moment of the phone call to remind me that my M.O.T & service was due, booking the car, pick up & dropping back, makes the whole experience worry free and a joy to know that everything is taken care for you.

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5

Always great service from all at trident Honda

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5

Helpful and professional team - special thanks to Mick (as always) and Alex on service reception

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5

Pretty faultless all in all. Thanks.

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5

Efficient and professional service from all involved

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5

Perfect as usual!

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5

Excellent service from the whole team. Very pleased.

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5

All very competent

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5

Great staff very helpful and friendly

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5

The valet was very good, thanks

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5

The whole experience was good from start to finish cant fault them. Well done.

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5

Thank you for your friendly and helpful service. See you again soon!

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5

very professional and a delight to use.

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5

All carried out efficiently.

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5

Appreciated being promptly informed of faults found and request for permission to carry out rectification..

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5

courtesy and service exemplery

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5

have never been anywhere else since buying my car from trident, and would never go anywhere else. Very nice knowledgeable people keep you informed every step of the way. superb courtesy cleaning.

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5

Very happy with the quality of service thank you

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5

Always receive an excellent service

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5

Lovely, friendly staff and delicious coffee!

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5

Again can't fault the service received from reception to finish. Thanks to Alex who received the work on the from desk and Mick who explain in detailed work to be carried out.

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5

Well done thank you

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5

Excellent service as always.

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5

excellent service as always thank you

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5

Excellent service as always. Polite and helpful. Thank you

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5

Great Service as always

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5

Excellent service as usual. Highly recommend

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5

Thank you for making it so hassle free.

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5

Awesome service as always. Fast, friendly and efficient. Thank you

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5

Excellent as always

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5

Brilliant experience as usual.Thanks

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5

Even with the current lockdown, from being notified that a service & mot was due and the booking for both confirmed, Arrangements to collect (and return on completion) was effected by Email. All work being effected and my car returned . The full report together with the MOT certificate provided a complete update which ensured that the service was totally effected. The presentation of the car was clean and polished and the interior ditto. Extremely pleased.

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5

Super friendly and professional.

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5

Very good company always very helpful.

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5

Very efficient and good experience polite and helpful staff. Thank you

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5

The same usual friendly professional manner by the staff made the experience very stress-free. Thank you!

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5

Great service thanks.

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5

Excellent experience with Trident, thoroughly recommended.

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5

Excellent, as always. Thanks

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5

All very good, as usual...many thanks.

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5

I have every confidence in the Trident team and am always totally satisfied with everything they do for me.

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5

Very satisfied with the service and efficiency of the staff

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5

Excellent service as usual!

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5

Always first class service

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5

A brilliant service all round.

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5

As usual an excellent service. So great to find a dealership garage with a family style approach to its clients with the advantage of having the equipment and parts to facilitate any service/repair.

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5

Such friendly staff- a real family Feel

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5

All very efficient as usual and driver very friendly and helpful.

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5

Very happy with the service and attention to detail. Thank you

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5

Good efficient annual service.

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5

Great staff

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5

Very Professional service

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5

Always an excellent, friendly and professional service.

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5

As ever most satisfied

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5

Very satisfied with everything !

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5

Efficient helpful and friendly as usual

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5

Abseloutley brilliant service, incredible first class ,

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5

Great service and very professional staff.

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5

Great customer service no problems at all.

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5

great service as always

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5

Fabulous service from Team Trident as always. Many thanks!

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5

One happy customer

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5

Efficient, considerate staff. Clear communication on work progress etc.

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5

Very good service as always.

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5

Good job

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5

A very good experience as usual, many thanks

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5

Thank you for the excellent service, I was very impressed how clean the car was inside and out perfect.

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5

Am really satisfied with the service.

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5

Couldn't wish for better service over the past 10 years

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5

The usual high standard maintained

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5

First class service all round cannot fault it.

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5

I have always fund trident to be very professional and efficient in my dealings with them and have been with them for nearly 10 years

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5

Excellent service. Thanks

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5

Continue to have excellent service.

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5

Very happy and satisfied customer

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5

Excellent service from Trident. I have been with Trident for many years and have always found their service first class.

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5

Staff were very helpful and friendly, i was very pleased with the service and cleanliness of my car, thankyou

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5

As usual a very high standard from Trident Ottershaw. Always good to see same staff. Means a happy ship very important.

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5

Usual efficient, friendly service. Received phone calls saying when car would be collected, when service completed.

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5

Very friendly and helpful staff at Trident Ottershaw as always. Good service, that's why I have been using Trident for many years.

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5

comprehensive service carried out by the staff who kept me informed of the progress.

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5

Every member of staff that I spoke to,either on the phone or in person,was friendly and informative.Thank you!Keep up the good work!

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5

Great service. Thank you

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5

great service as usual,useful collect and return service. car serviced by trident from new. thank you.

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5

Excellent service. Very happy

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5

Thank you, very happy with the service.

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5

Very happy with the service provided

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5

Very satisfied with the service provided

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5

staff friendly even during these COVID times very professional

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5

Very satisfied and professional service

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5

Always a pleasure. Customer service always excellent.

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5

Always great service from all the team.

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5

Very good efficient service Alex on service reception always does a good job

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5

Great service

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5

well done,again

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5

Very please with every aspect at the garage

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5

As usual, Trident Honda have done a good and professional job servicing my car. Thank you

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5

Thank you Trident for an excellent service. Keep up the good work.

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5

Always friendly and efficient

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5

Excellent Service and helpful cheerful staff thank you

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5

Always excellent service. Staff very friendly and helpful, wouldnt go anywhere else.

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5

Abseloutley excellent first class service, I really cant fault it in any way Just fantastic

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5

An excellent job, very satisfied.

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5

Excellent service as always. All staff friendly and helpful.

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5

Service advisor Mark was extremely helpful and managed to book me a loan car which made life a lot easier. Communication was great too.

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5

This is the 3rd car we have bought from this dealership and each time the Honda team have been incredible. Which is why they keep beating other dealerships and brands; this time Volvo, VW and Nissan. Wojciech Kacala was the sales executive and for a young man had excellent sales skills and was very mature in his non-pushy attitude. Nothing was too much trouble to to explain. Howard Joffe was the business/finance manager and remembered us from our last 2 purchases with him. Very professional and non pushy and went the extra mile to get the best deal for us. We are so pleased with the CRV that we have and you have 2 members of your team in Wojciech and Howard that you should be very proud of and hold up as beacons for your brand. They gave my wife and I an experience that demonstrated the power of our dreams. This was all done in the incredibly challenging circumstances Covid-19 forced upon us. They are a credit to your orangisation. Thank you.

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5

Professional service...Clearly thoughtful customer care ..Thank you

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5

The procedures in place made me feel very safe from a COVID perspective.

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5

Service as expected,excellent.

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5

Very good hospitality

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5

As always the service I received was excellent especially during these difficult times. Everyone I dealt with was courteous and helpful. It was a bonus to be able to have my car collected: payment was easy and it was a relief to get this major task completed without any hassle. Thank you.

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5

Great service all round

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5

Great service as usual

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5

Alex in the service department is always so helpful and very good at her job well done to Alex

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5

Great service as usual.

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5

very good service, Alex is always so helpful my car was returned very clean and tidy. very good all round

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5

Very good service

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5

Very good experience for first visit

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5

As always - a good experience.

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5

As in lock down and unable to take car to trident. It was collected and returned after completion of service and I was kept informed throughout of progress. Well done,!!!!!!!

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5

Collection and return driver very nice good job all round!!!.

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5

The gent that helped me was amazing!!!

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5

As always, courteous professional service, transparent invoicing. Special arrangements covering the Covid situation in place. Thank you to all involved at Ottershaw Honda.

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5

Very Happy generally

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5

Excellent service as always. After replacing the battery, the team cleaned and hoovered my car which was very gratefully received. Thank you very much

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5

Efficient work.

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5

I love going to Trident, no other car company has come close to the way your staff make me feel, safe, welcome, nothing is too much trouble

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5

Very satisfied with service all round.

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5

A very friendly and welcoming service.

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5

Felt perfectly safe visiting and completely satisfied with work carried out.

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5

The wash of my vehicle was done to an extremely high standard. I hadn't cleaned my vehicle properly for about a year and it came back spotless. Many thanks to whoever did the work.

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5

Always easy to deal with!

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5

Brilliant staff and service

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5

The service that you provide for collecting my car from my home is really very useful and the gentleman driver was very friendly.

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5

Fantastic service as usual very friendly staff

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5

Very happy with service and MOT

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5

I have the upmost respect, during these difficult times, for the care and professionalism of Trident Garage. I am always treated so well and would not consider going anyway else. Alex has been amazing in her friendly, professionalism. Everyone has really.

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5

Very pleased with the whole experience thank you very much..

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5

The whole process of picking up the car and delivering it back and the communication was excellent.

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5

Excellent service as always. Thank you

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5

Very courteous and professional service throughout. Please pass on my thanks to the whole team.

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5

Very good as ever

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5

Fantastic service. Great communication

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5

As usual, courteous pick up driver and all communication easy and professional

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5

James and Mick excellent service , kept well informed throughout, thank you

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5

Whole process very smooth thank you

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5

My car was collected and returned on time and cleaned-as usual a most efficient service- Thank You.

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5

I was kept very well informed throughout

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5

Everything was excellent

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5

I took car in because of slow puncture. I was offered same day appointment and am very grateful to all Trident staff for fitting the car and sorting the problem so quickly

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5

Excellent service - friendly staff

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5

A great service, all work completed as requested and you contacted us when the car was ready, and it was cleaned inside and out. Nice customer service and very friendly.

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5

As usual, cannot fault the whole experience. Full marks from every view point.

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5

Good service.

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5

The collection and return service worked very well.

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5

Excellent service all round.

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5

Excellent

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5

Great Company

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5

Usual immaculate interaction. Well done trident team

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5

Thankyou very much for your First Class service again and many thanks Alex for your help especially.

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5

Excellent service and communication as always.

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5

Excellent team. A pleasure to do business with

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5

All round excellence

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5

Always friendly and helpful. -- Alex in particular!! Keep it up

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5

In twenty years, Trident have never failed to satisfy my requests for assistance and service standards have never failed.

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5

The customer service was second to none. Really appreciate it.

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5

Excellent service provided. COVID signage clear.

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5

Everything, as always with Trident Honda, was smooth from start to finish. Professional, polite and efficient.

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5

Excellent experience, including a very efficient and friendly collection and delivery service. Was a relatively major 60k mile service combined with annual services. All completed on estimate and the car is running really smoothly. Many thanks.

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5

Very efficient and helpful. 5 stars for everything. Thankyou.

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5

Chris Monk was extremely helpful through out as was Mark when I collected my car

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5

No problem with arranging my annual service - reminded in plenty of time. Work carried out as expected - all in all very satisfactory

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5

Very happy with service provided

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5

Good service.

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5

All done perfectly Thank You

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5

Just MOT But prompt and on time. Service is always great and Friendly

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5

I have used you for many years now, and the quality and standard of service is second to none.

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5

Excellent customer service . Highly satisfied with the whole experience .

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5

Have dealt with the Ottershaw garage for some years and always been very satisfied.

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5

Great customer service as always

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5

I have been with Honda for years & have been extremely satisfied ..

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5

Very polite and courteous staff. Accommodating in allowing out of hours drop off and pick up. Very helpful.

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5

Thank you to James who was able to hand back my car at the time requested.

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5

Keep up the good work during these difficult times

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5

Very good service!

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5

All services are excellent, that's why I always buy Honda cars and use your garage with brilliant staff.

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5

Very good service as always. Staff friendly and helpful

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5

Excellent as usual

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5

It is a great pity that COVID is affecting all our lives in current times. However Trident collected my car and returned it the same day having been serviced & MOTd in a professional and courteous manner.

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5

Chap on service desk reception was really pleasant and courteous

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5

As usual efficient service with no fuss.

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5

I don't take my cars anywhere else

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5

Thanks for your team who carry out the service and MOT.

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5

Superb as always. On my 5th Honda now. And would never change.

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5

Good quality service, as always - particularly appreciated in present difficult conditions

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5

My car was collected and delivered back, the driver was extremely polite and very helpful

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5

As always very welcoming and very professional. Good quality qork.

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5

5 stars throughout. Fine team.

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5

You all do a great job and I am always grateful for the service!!

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5

Always a good service from Trident at Ottershaw

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5

Everything carried out most satisfactoryly from booking the service to receiving the car back.

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5

As usual it was a very pleasant experience and treated in a friendly professional way. I am always confident with the way Alex Cruickshank always deals with me and my cars.

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5

Brandon and all staff were very polite and all work was carried out in good time. Covid measures were adhered to and I felt the best that could be done was.

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5

Excellent from start to finish....as usual.

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5

Service as good as ever - many thanks

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5

very good thank you

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5

An excellent service as usual. Friendly, polite and helpful. Thank you

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5

A friendly and professional service as always. Thank you

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5

I was delighted with the friendly manner and willingness to answer my questions by all the Staff

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5

always good service

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5

Great job, thanks!

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5

The whole experience from booking to completion of service was seamless and worry free.

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5

Excellent service as always. Thank you.

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5

The Service reception staff took every precaution to make me feel safe

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5

Excellent service as usual and all arrangements made me feel safe in the current situation. Well done.

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5

James was very helpful arranging a last minute courtesy car

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5

Always very organised and James at Ottershaw is always so courteous and helpful.

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5

Fabulous as always

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5

We've been servicing our CRV with you since day 1, never had a problem, treated like an old friend, 15 years on still the same. Very happy with the staff and the service. I'll be back

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5

Extremely friendly and professional service all round. Top marks and great coffee!

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5

As always the Trident personnel and quality of service is 5 star

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5

Very pleased

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5

Everything was fine from start to finish - including loan of lates Jazz hybrid for the day, Congratulations!

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5

Very good attention, nice staff, very pleased

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5

Excellent as always. Many thanks

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5

All round great

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5

always been very satisfied

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5

Staff always friendly and knowledgable

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5

1st Class service as always. From calling to say someone was on there way to pick my car up the same on returning it. James answered all my questions expertly 1st Class

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5

Once again a very good service from the team.

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5

Good service as always

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5

As always a very good service from everyone

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5

Excellent

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5

Very good job. Thank you

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5

Faultless customer service.

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5

I am always happy with the service provided by Honda Trident. You are doing an excellent job in very difficult circumstances. Thank you

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5

Great welcome from very friendly staff. Thank you to everyone. Keep safe.

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5

Always courteous punctual and professional every time

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5

Customer Service / Support at its very best.

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5

always excellent service - thankyou

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5

Very satisfied with the whole experience. Thank you

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5

Good service as always with your professional knowledgeable staff.

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5

Very good service and extremely helpful.

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5

Great service will always use Honda.

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5

Excellent as always keep it up!

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5

Great company. Great service

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5

Same professional service as always

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5

Overall I was very happy with the service and how quickly I was dealt with.

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5

Very satisfied with the service provided.

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5

I'm very happy with the service received, in particular that received by James, very friendly and helpful a true asset to your business.

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5

Excellent service as ever. Thank you.

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5

Always a pleasant experience and the coffee is very good

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5

Excellent service. Would never use any other garage.

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5

I have had my Honda Jazz now for a number of years and never have to worry about servicing etc as I know it's in good hands with staff who are polite and professional. It really does take the stress out of maintaining my car.

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5

Wonderful service as always

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5

completely satisfied

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5

Always a great service.

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5

Service department staff kept me informed, presented technical issues so that they could be clearly understood to enable me to make decisions.

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5

Thank you Alex for making the process so painless and enjoyable!!!

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5

It is always a pleasure coming to the garage with my car. It is hoped they continue the good work etc.

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5

Mark was brilliant keeping me updated from parts ordering to completion. A very well deserved thank you.

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5

An excellent experience.

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5

Impressed with Covid-19 set up of showroom etc. Toilets spotless.

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5

Have been a customer for13 years would not go anywhere else.

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5

Very good service from the staff. A car wash is good. Thank you.

Steve Cropley of Autocar reviews the Honda e Advance

Steve Cropley of Autocar has reviewed the Honda e Advance, and here are just a few quotes from his article:

It's well-made, well-equipped and extremely cute.

On the road, the E combines the best of small cars and electric cars to make a really enjoyable driving experience.

Honda benchmarked this EV against bigger cars for refinement, and it most definitely shows.

Altogether, driving the E is an uplifting experience, which shows a new way for small cars - or at least for small cars that weigh 1.5 tonnes…

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5

As usual, the reception was very friendly and service received very good.

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5

Another first class experience at Trident - thank you

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5

The man who looked after me took enormous care to clean the pen before I signed and to wipe the card terminal too so I felt safe. It was great that you were able to make a temporary repair

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5

As usual, as expected from Trident, excellent service throughout and I was kept informed throughout the process.

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5

All good thanks

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5

Love the Trident team - always go the extra mile and trust them completely

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5

Usual very high standard from Trident and so pleased to see how well organised they were to protect customers and staff,ensuring they feel safe in the current situation. Thank you

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5

Trident have always given us excellent service

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5

Very pleased with the service staff yesterday, and the sales department when I purchased the vehicle

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5

I needed a new battery for my car in a hurry. And the people at Ottershaw Honda arranged the battery to be changed even tho they were very busy. They had me in and out within 40mins. The team at Ottershaw are excellent.

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5

Well thought out and arranged. Thank you very much.

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5

Really appreciate the time taken to sort this out. Taking the car overnight and identifying the problem. Many thanks.

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5

I feel I can trust them

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5

Thank you very much for the service and the impressive way you had redesigned the showroom/office for health and safety in relation to the coronavirus.

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5

Very good service and very helpful staff.

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5

very satisfied with the service I received - thank you

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5

Well done to you all despite the current Covid 19 restrictions. Thank you

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5

Continuing excellent service from Honda Trident and high satisfaction

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5

very happy as ever

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5

Always pleased with the professionalism, friendliness and knowledge of the staff. Contacted me and dealt with small issue very satisfactorily.

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5

Good work.Thank you

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5

I am very happy with the service and friendliness of the staff particularly in the very difficult situation we are in at present.

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5

Quick and efficient

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5

always good service, everything explained in detail. Thanks

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5

Fully satisfied, Thank You

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5

As always the whole experience was a pleasure.

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5

Great seemless service from start to finish compliments to all the staff involved really was a very pleasant and stress free experience !

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5

You guys are wonderful!!

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5

Great job - thank you all!

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5

Absolutely fantastic service as always. Friendly staff and brilliant covid measures in place.

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5

very good service and friendly staff.thanks very much

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5

Thoroughly efficient and professional as always

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5

Very satisfied with all aspects of the service.

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5

Owing to the virus my car was picked up and dropped off when finished. Very professional parked my car back in my drive. I would certainly recommend it.

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5

Pick up service used. Driver rang before he arrived and on return wiped inside driving wheel / door handle with antiseptic wipe before handing back the key. Friendly and professional.

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5

I always have a good experience with Trident Honda.

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5

I used your collection service even though I live some 15 miles distant. The whole day went like clockwork & was totally stress free. Thank you.

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5

As usual efficient and professional

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5

As always, Alexandra and her team really are the A Team!

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5

Service as usual first class.

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5

Excellent service - Will use again

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5

Exceptional service from leaving a message to arrange service all the way to completion.

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5

Friendly welcome. Professional service. Comfy waiting area. No complaints. Thank you

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5

Im more than happy, thank you.

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5

I am as usual highly satisfied with the service I receive from you and your staff, and as previously mentioned your ladies toilets are the cleanest I have ever gone to, who ever does the cleaning needs a pat on the back.

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5

I have always been delighted with the service I have had from Trident Honda from the day I bought my Honda Jazz.

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5

very slick operation with extremely helpful staff at this trying time

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5

All very satisfied

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5

In the present difficult circumstances You did a very fine job. Thank you.

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5

I believe Trident genuinely want to provide a service for the customer rather than being motivated by financial gain. Even if making money is an important factor, my impression is that Trident's main aim is to provide a top quality job that customers can rely on, and results in complete customer satisfaction.

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5

Thank you, very happy with the service :)

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5

very good service & polite staff thankyou

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5

Always had a good deal from trident will continue to use them for the foreseeable future

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5

Social distancing was managed very well - thank you!

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5

Very happy and satisfied with the overall experience. Staff friendly helpful and polite very professional manner all round. I will be keeping to this Honda for my mot in sept / Oct times and recommend this garage to everyone Thank you.

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5

All good

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5

As usual Trident did a very good job.

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5

Great service as usual. Friendly and efficient. Highly recommended!

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5

For many years now I have received outstanding service in all respects from Honda and all the employees I have been in contact with. I would always by another Honda vehicle and recommend the company to others.

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5

Excellent as always. Many thanks

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5

Always excellent customer oriented service. Best wishes for the future.

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5

Very good service

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5

Well done especially as it was during difficult and trying time

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5

Always good And friendly Well done

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5

I was grateful for the car pickup and return home service; and the care taken to avoid any passing of the virus. Your agent was polite and efficient.

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5

Good Service - Friendly staff

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5

Fine service from start to finish. Particularly pleased with the cleaning of the car inside and out. Thanks

Tag: reviews
5

Very pleased with Trident service. Thank you

Tag: reviews
5

Always excellent Attention and Service.

Tag: reviews
5

The Service was carried out quickly and all the staff were very courteous.

Tag: reviews
5

Whole process was very efficient and professional.

Tag: reviews
5

I received the usual excellent service from Trident Honda that I have been getting for a large number of years

Tag: reviews
5

All very good.Thank you.

Tag: reviews
5

Efficient as always

Tag: reviews
5

Every thing worked like clockwork pick up serviced fully and returned spick and span! Many thanks

Tag: reviews
5

Drivers who collected and returned car helpful esp as I am self isolating at the moment and we managed to deal with it all without human contact!

Tag: reviews
5

All the staff we encountered were friendly and professional.

Tag: reviews
5

Excellent service as always delivered by charming people

Tag: reviews
5

My car was collected and returned to me very conveniently and courteously. Most grateful for excellent service received from Trident Honda for over six years.

Tag: reviews
5

Superb service good information very satisfied

Tag: reviews
5

Excellent. I was very impressed.

Tag: reviews
5

Good service

Tag: reviews
5

Excellent service

Tag: reviews
5

I have used Ottershaw Trident for a long time now and the staff are always courteous and the work completed well.

Tag: reviews
5

Very happy with Honda and Trident

Tag: reviews
5

I have been using Honda Ottershaw/Weybridge for some years now and have always had a very good service with friendly and knowledgable staff.

Tag: reviews
5

Overall Im very satisfied

Tag: reviews
5

The fetch and return service is great and much appreciated

Tag: reviews
5

The people who work at Trident are friendly and made my visit enjoyable.

Tag: reviews
5

very impressed with the service

Tag: reviews
5

My car went in for recall work, when done it was totally clean when my dad picked it up! Thank you for this I wasn't expecting this!

Tag: reviews
5

It was a real bonus to find the car cleaned when I was in a hurry to leave for a meeting!

Tag: reviews
5

The Ottershaw showroom is very welcoming, we waited in the visitor area while the car was serviced making use of the coffee machine and complimentary biscuits! The place is spotless, even the loo! Would have no hesitation of doing the same again.

Tag: reviews
5

Excellent service on buying the car last year and since

Tag: reviews
5

Just a very pleasant experience I wished a lot more companies was good as you thank you

Tag: reviews
5

I appreciated the door to door service for a senior-many thanks

Tag: reviews
5

Lovely customer reception area

Tag: reviews
5

Very helpful staff giving excellent advice with a problem I was having. The promptness and speed of being able to bring the car in for a check-up the next day was first class. Thank you.

Tag: reviews
5

Excellent service.

Tag: reviews
5

good service as always

Tag: reviews
5

Very efficient as always

Tag: reviews
5

Excellent service.

Tag: reviews
5

Staff always so helpful. Have recommended to several of my friends.

Tag: reviews
5

Very helpful and courteous staff.

Tag: reviews
5

Very professional very friendly and polite staff outstanding customer service

Tag: reviews
5

All up to the usual high standard.

Tag: reviews
5

Always helpful and friendly, nothing too much trouble. Service carried out to Trident's high standard,

Tag: reviews
5

Brilliant as usual

Tag: reviews
5

car was collected and delivered back to me during very bad weather. In each case I was alerted by telephone when to expect driver . car was cleaned and valeted, payment for M O T accepted by telephone.Staff polite and helpful at all times

Tag: reviews
5

Great car service which is always enhanced by the admin staff who provide a first class interface with the public.

Tag: reviews
5

Ive dealt with Trident Honda for around 10 years now and the service from everybody is never any less than excellent.

Tag: reviews
5

No complaints! Thank you for good service and especially too for cleaning my car as well! Very satisfied

Tag: reviews
5

Everything was first class. The staff were friendly and professional. All very good

Tag: reviews
5

Always warm and friendly

Tag: reviews
5

Terrific service as always - I stupidly missed my initial appointment and was given a very quick replacement date for which I am eternally grateful. Fantastic Garage so lucky to have them in the village

Tag: reviews
5

Thanks so much for fitting in our diagnosis and repair of our trusty old CR-V at very short notice. We were fully informed as to what was needed and the work was carried out fast. Appreciated.

Tag: reviews
5

Thank you for careful investigation of the intermittent loss of power steering problem and for identifying the unexpected battery fault. And for keeping the cost down!

Tag: reviews
5

As always all the staff of Trident Honda demonstrated exemplary professionalism and efficiency.

Tag: reviews
5

Super service as usual. Brendon was very efficient and friendly. Lift service (which we rarely take advantage of) was really excellent and came just at the right time. Faultless

Tag: reviews
5

I was able to drop off the car at my convenience the day before you did the work that I asked and you dropped it back to me ahead of schedule.

Tag: reviews
5

Just a good all round service And collect and returning my car was a great relief thank you

Tag: reviews
5

High professional service as always from Trident

Tag: reviews
5

As usual, first class service throughout.

Tag: reviews
5

I am a regular visitor, and find everything works very well. Thank you.

Tag: reviews
5

Very pleased with work carried out. Very pleasant Technicians to deal with.

Tag: reviews
5

Very good service all round

Tag: reviews
5

Always have excellent service from Trident Honda.

Tag: reviews
5

Staff polite and helpful from obtaining cost of parts from parts counter, booking repair, completion of repair. The service here makes such a difference to me as a customer.

Tag: reviews
5

As always a pleasant response and the work carried out promptly and questions answered about future work that may need to be carried out prior to MOT.

Tag: reviews
5

Excellent as always. Kept me informed of cost and progress.

Tag: reviews
5

The whole experience was excellent,As I opted for collection and return service. Was kept informed throughout and how service was progressing. First class service.

Tag: reviews
5

It is now 15 years since I bought my Honda crv from Trident Honda. It has always returned for any repairs and the annual service, and I have never had anything other than an excellent experience with this garage

Tag: reviews
5

lift service also really good

Tag: reviews
5

Excellent service

Tag: reviews
5

I have been a customer for any years and the staff and service continues to be excellent.

Tag: reviews
5

I am astounded that in todays world of such inefficiency and bad service Trident manages to surpass all my expectations. The Honda garage in Chertsey is second to none.

Tag: reviews
5

Amazing service, courteous, professional, yet friendly and approachable. Your staff are to be commended