It is almost three months into our Site Merger and our ex-Weybridge staff have settled into Ottershaw really well.
Our commercial director and dealer principal, Steve Henderson, writes:
We have been overwhelmed by the support of our Weybridge customers, with the result that we currently have a slightly longer lead time than we would want. We are working very hard to reduce our current lead time and have recruited two additional technicians and are looking to recruit still more.
Please see our Recruitment page for details.
Steve Henderson continues:
We have also invested in new dealership systems to improve our customer communications, including a vehicle job progress web portal, improved emails and text messaging, and even technician videos for additional work required. We are working to fully introduce all these new features over the coming weeks.
Lastly a sincere thank you to all of our customers for their support over these very formative three months for Trident.