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Weybridge Site Merger Update

Friday, 26 June 2015

It is almost three months into our Site Merger and our ex-Weybridge staff have settled into Ottershaw really well.

Our commercial director and dealer principal, Steve Henderson, writes:

We have been overwhelmed by the support of our Weybridge customers, with the result that we currently have a slightly longer lead time than we would want. We are working very hard to reduce our current lead time and have recruited two additional technicians and are looking to recruit still more.

Please see our Recruitment page for details.

Steve Henderson continues:

We have also invested in new dealership systems to improve our customer communications, including a vehicle job progress web portal, improved emails and text messaging, and even technician videos for additional work required. We are working to fully introduce all these new features over the coming weeks.

Lastly a sincere thank you to all of our customers for their support over these very formative three months for Trident.

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Trident Weybridge Site Merger

Thursday, 26 March 2015

It has now been confirmed that our last normal day of trading at Weybridge will be Thursday 2 April, although our Sales Department will be open for reduced hours on Friday 3 and Saturday 4 April.

From 5 April the site will still be in use by a skeleton staff for a week or two, whilst our Ottershaw workshop redevelopment is completed, but all customer enquiries should be directed to our Ottershaw branch from that time.

Weybridge customers should have received a letter a week or so back, but we are sorry to say that Service-only customers were inadvertently missed off. Further letters have now been sent and will be arriving with customers over the following week.

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Trident Weybridge Site Merger

Wednesday, 11 March 2015

We currently operate from two sites - one in Weybridge and the other in Ottershaw. Our Weybridge site, being right in the centre of the town, is becoming increasingly constrained by its size, lack of parking space, and inability to accommodate transporter deliveries.

Our Ottershaw site, on the other hand, is larger, in a less built-up location, and enjoys much greater capacity and ease of access. It also operates a petrol forecourt and is well located on the A320, very close to the M25, and less than 4 miles from Weybridge Town Centre.

We have therefore decided to merge all our operations onto the Ottershaw site.

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