Tag: trident Twitter Icon Facebook Icon Google+ Icon

Trident Honda is a case-study in how a family business can survive and indeed flourish in today's competitive market, by focusing on strong customer care and an almost obsessive attention to detail.

Established in 1963 by Michael Roberts, Trident is today managed by his sons - Richard (see below) is our managing director, Christopher is our finance and IT director and James is our director of used car operations.

Richard Roberts, Managing Director

Richard Roberts - Managing Director

Continue Reading

Welcome to Trident Honda, a franchised Honda main dealer located in Ottershaw, Surrey. Established in 1963 by Michael Roberts, Trident is a case-study in how a family business can survive and indeed flourish in today's competitive market, by focusing on strong customer care with an almost obsessive attention to detail.

Whether you are looking for a New Honda, a Honda Approved Used Car or Servicing we believe we are the right dealership for you.

Why Choose Trident?

Continue Reading

Opening Hours

Tuesday, 1 November 2016 at 3.15PM

Day Sales Service Parts Forecourt
Monday - Friday 8.30am - 6.00pm 8.00am - 6.00pm 8.00am - 6.00pm 24-hour
Saturday 8.30am - 5.00pm 8.30am - 12.00pm 8.30am - 12.00pm 24-hour
Sunday & Public Holidays 10.00am - 4.00pm Closed Closed 24-hour1

For emergency information see our Out of Hours page.


  1. Except Christmas and New Year. 

Continue Reading

How to Find Us

Thursday, 14 January 2016 at 12.00AM

Trident is located on the A320 Guildford Road, between Woking and Chertsey, just a quarter of a mile from the M25 Junction 11.

Our postal address is:

Trident Honda
Guildford Road
Ottershaw
CHERTSEY
KT16 0NZ

You may like to check our Opening Hours before travelling.

Directions

Directions from the M25

Exit the M25 at Junction 11. From the north - turn right, and from the south - turn left, onto the dual carriageway towards Woking. At the next roundabout take 1st exit continuing towards Woking. Continue past ambulance station on the right and you will reach a roundabout with a Harvester Pub on the left-hand-side. You have arrived in Ottershaw. At this roundabout take the 2nd exit continuing towards Woking. Trident is the Shell garage located a couple of hundred yards on the right hand side.

Continue Reading

Tag Cloud

Wednesday, 14 December 2016 at 11.49AM

Continue Reading

Trident invests in new telephone system

Thursday, 9 February 2017 at 12.22PM

We are delighted to announce that, after 25 years with the same telephone system, Trident will tomorrow be going live with a shiny new and modern telephone system!

Why are we changing?

Over the past 25 years Trident has benefited from having a telephone system with bulletproof reliability; but, following the merger of our Weybridge dealership with Ottershaw, it is fair to say that our telephone system has on occasion struggled to cope with peak call volumes.

Continue Reading

Redevelopment of Trident Weybridge

Thursday, 15 December 2016 at 8.53AM

Queensmead Weybridge Ltd, a joint venture partnership between Cleanslate and Trident Honda, are pleased to announce that demolition of the former Honda Garage on Queens Road in Weybridge has commenced, to make way for a brand new landmark building; comprising high quality retail outlets and a range of luxury apartments. Demolition works will be completed within four weeks and the new building is expected to be completed within two years.

Mark Fitzpatrick, Managing Director of Cleanslate comments:

We are delighted to have started works on this extremely exciting development. Once complete, it will not only be a wonderful place to live for the lucky few, but also enhance the already excellent retail offerings enjoyed by the wider residents and patrons of Weybridge. We had a high level of engagement with numerous residents and stakeholders throughout the planning process and Cleanslate are proud to be offering a building that will enrich the fabric of this popular Surrey town.

Continue Reading

Trident launches new website

Wednesday, 14 December 2016 at 3.26PM

Recent visitors to the Trident Honda website will have noticed that everything has changed! Trident has recently launched a new mobile friendly website. Developed in-house, the new website provides an entirely new experience, with larger text and optimised for smaller screens and touch.

And the changes are not just skin deep, our new website has been designed to meet the highest standards of security.

Most of the content from our old website has already been migrated but, with news articles dating back 20 years, it will be some time before the process is complete.

If you wish to provide feedback please Contact our Webmaster.

Continue Reading

Contact Us

Wednesday, 30 November 2016 at 9.09AM

By Web

To contact us via this website please follow this link:

By Email

  • For our Sales department please email sales followed by @tridenthonda.co.uk
  • For our Service and Parts departments please email aftersales followed by @tridenthonda.co.uk
  • For our Reception team please email reception followed by @tridenthonda.co.uk

By Phone or Fax

Please call our main switchboard on 01932 874411.

Our fax number is 01932 874931.

Our Shell filling station (on the same side of the road as the Honda dealership) may be reached 24 hours on 01932 877215. At busy times, and particularly when we have only one sales assistant on duty, it may take a while to get an answer on this number.

Please note that our forecourt sales assistants are not able to deal with dealership enquiries.

By Post

Please write to our Ottershaw dealership, which is also our registered office, at:

Trident Honda
Guildford Road
Ottershaw
CHERTSEY
KT16 0NZ

Please visit our How to Find Us page for more information.

Alternative Dispute Resolution

If you are dissatisfied with any aspect of our service, then please contact our Dealer Principal and Commercial Director - Steve Henderson on 01932 874411. If you remain dissatisfied then the next step is to contact the National Conciliation Service (NCS) on 01788 538317.

Continue Reading

Why Choose Trident?

Saturday, 12 November 2016 at 12.00AM

We believe that Trident is a very special business indeed. From the fact that the Company was established in 1963 by our founder, and still remains at heart a family business. To the fact that our astonishingly low staff turnover means that you will always recognise our team and very likely be recognised in turn.

But Trident is much more than a family business, with the rare ISO9001 quality recognition - allowing Trident to display the British Kitemark for its quality of service, Trident is also an exceptionally professional company.

Unconvinced? Why not read some of our customer reviews.

Key facts

  • Family business established over 50 years ago (1963)
  • Member of Retail Motor Industry Federation
  • Member of RMI Motor Codes - the government backed Motor Industry Code of Practice
  • ISO9001-2008 Registered (FS32219)
Continue Reading